Automotive Dealership Parts Counter Sales

DARCARS Lexus of Silver Spring is now hiring for an Automotive Parts Counterperson!
As the Automotive Parts Counterperson you are tasked with selling parts to customers over the counter, through the shop, on the phone, and/or online. Strong communication skills to explain parts information to customers and associates
Knowledgeable about automotive OEM parts
Experience working in the body shop a plus!
Availability to work on Saturdays
Paid Holidays and PTO
Employee discounts on vehicle purchases, parts and service repairs
Opportunities to join our community service initiatives
Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line
Pull purchased parts from stock
If the part is not in stock, determine availability and submit an emergence order if requested by the customer or tech
Answer phone calls, providing price quotes and other information
Assist outside sales reps with their orders
Verify WILL CALL and BACKORDER files weekly and return to vendors or stock those items not required
Multitask while using various online programs and communicating large orders with multiple body shop clients
Assist Service Technicians in selecting parts needed for repairs in process
Notify service desk and the customer that ordered parts have been received
Ensure that before parts can be charged out, the technician presents a repair order
Display seasonal parts and accessories in an attractive manner
Be friendly, professional and efficient when working with customers and co-workers
Provide the same high level of service to the other dealership departments, as is given to other customers
Issue credit slips for parts returned, ensuring that the original invoice or its number, is available so that purchase and pricing can be verified. Exceptions must be approved by the Parts Manager or Office Manager
Advise Parts Manager when areas of the department are not in satisfactory condition
Participate in available training programs
Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.