Head of Operations Management (m/w/d)

It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. Medical

• Dental
• Life Insurance
• Disability Insurance Paid Time Off from Day One
• 403-B Retirement Plan
• Full time

Shift

Actively promotes team building, employee engagement, patient satisfaction, and a culture of safety for employees and patients, developing and maintaining a highly engaged workforce. Provides leadership and oversight for day-to-day operations through center managers to foster mission and culture, maintain operational standards, and achieve performance benchmarks. Demonstrates competency in expected leadership standards, including communication, organization, production, team building, innovation, staff development, and role modeling. Supports clinical performance improvement activities and contributes to the overall improvement of the organization. Collaborates with operations and facilities team leaders to ensure alignment with strategic plans. Participates in process and performance improvement and assists in developing action plans to improve patient care and essential processes, including staffing effectiveness. Actively participates in decision-making committees at all levels, resulting in performance improvements. Serves as a community resource for center-related information. Responds to the needs of patients and clients and takes necessary action to ensure efficient, quality, and compassionate patient care.

Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) with the competence to utilize these tools effectively in a professional setting. Comprehensive understanding of healthcare services, practices, medical terminology, medical billing, and coding, ensuring a solid foundation in healthcare administration and operations. Excellent communication skills, both verbal and written, with the ability to articulate complex information in understandable terms to diverse audiences including staff, leadership, physicians, patients, vendors, and community members. Demonstrated ability to develop strategic plans, make professional decisions, and propose recommendations that align with organizational goals and culture, including the ability to manage change effectively. Ability to diagnose issues, develop cohesive solutions, and influence and guide all levels of management, demonstrating leadership presence and a visionary approach to achieving organizational objectives. Strong organizational and prioritization skills, with the capability to handle multiple priorities and projects simultaneously in a fast-paced environment, ensuring effective time management and attention to detail. Excellent financial analysis and problem-solving skills, with the ability to perform detailed organizational tasks, analyze complex issues, and implement successful resolution tactics. Knowledge of regulatory standards, rules, and guidelines relevant to healthcare, with the ability to ensure compliance and implement appropriate standards within the organization. Demonstrated ability to work in a matrix-management environment, managing vendor relationships, and effectively analyzing and reporting on financial and market data to support organizational goals. Ability to effectively manage, lead, and develop high-performing teams, setting high standards of performance and holding individuals accountable for achieving deliverables. Bachelor's in Business or Health Administration [Required] Master's [Preferred]

Work Experience

1+ years of progressive management and/or prior director level leadership experience over clinical throughput driven departments [Required]

MR)ARRT)) [Preferred] Certified Medical Office Manager (CMOM) [Preferred]

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

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