Head of Programme Management

Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Bringing clarity and structure to ambiguous or evolving work

Enabling executive-level outcomes while maintaining ownership of execution

Strong execution and delivery of strategic external partnerships and enterprise programming aligned to business priorities

Effective integration across stakeholders (External partners, HR, Talent Acquisition, Marketing, ARGs, and business units) to drive alignment and reduce fragmentation

Disciplined partnership management, with clear governance, lifecycle management, and performance focus

Operational rigor, including planning, budgeting, and risk management

Clear measurement of impact, using data and insights to inform decisions and strengthen outcomes

Enjoy building partnership structure and operational rhythm behind high‑impact work

As Director, Inclusive Culture – Strategic Partnerships & Programs, you are responsible for integrating, executing, and scaling Nationwide’s inclusive culture strategy through external partnerships and enterprise programming. The Director acts as a people leader, enterprise integrator, and external‑facing execution leader, ensuring that partnerships, programming, and recognition efforts are aligned to business priorities, deliver return on investment, and reinforce Nationwide’s reputation as an inclusive employer of choice.

Operationalize inclusive culture and partnership strategy established by the Senior AVP, ensuring consistent execution across the enterprise

Integrate external partnerships with internal priorities across HR, Talent Acquisition, Marketing, ARGs, and Business Units

Serve as the primary owner of execution plans, timelines, and delivery for strategic partnerships and inclusive programming

Partnership Management & Governance

Manage the day‑to‑day health, performance, and activation of assigned strategic partnerships

Implement and maintain a structured partnership lifecycle (evaluation, activation, optimization, sunsetting)

Ensure compliance with enterprise governance standards, contracts, and financial controls

Own operational metrics, dashboards, and reporting related to partnerships, programming, and ROI

Analyze performance data and trends to inform recommendations to senior leadership

Support external survey submissions, recognition efforts, and benchmarking activities from an execution and data standpoint

Team Leadership & Resource Management

Lead, develop, and coach a team of consultants responsible for partnership execution and program delivery

Set priorities, manage capacity, and ensure accountability and consistency across workstreams

Manage budgets, forecasts, invoice approvals, and vendor relationships tied to partnerships and programs

Represent Nationwide in external forums, events, and partner engagements aligned to execution and relationship management

Partner with Marketing and Communications to amplify initiatives internally and externally

Monitor industry and marketplace trends to continuously elevate the partnership and program model

Lead with inclusion, clarity, and accountability

Undergraduate degree in human resources, multicultural or diversity studies, business, marketing, or a related field; Typically, ten or more years of progressively responsible experience developing and delivering inclusion, culture, belonging, branding, or strategic partnership programs in a large, complex organization, preferably a Fortune 500 company. Experience leading cross‑functional initiatives, managing external partnerships or sponsorships, and delivering large‑scale programming and events is required.

Deep knowledge of inclusion and belonging principles, inclusive culture strategies, and enterprise programming that drive engagement, talent, and reputation outcomes. Strong capabilities in strategic planning, program and event design, execution, and evaluation, including the use of metrics, dashboards, and ROI analysis. Proven ability to build and manage strategic partnerships, including governance, contract and vendor management, and resource optimization. Strong data analysis, insight generation, and consulting skills to translate complex information into clear recommendations and action plans. knowledge of the insurance and financial services industry preferred.

Overtime Eligibility: Working Conditions: Normal office environment with flexibility for hybrid or remote work as determined by business needs. Travel is required up to 40% of the time for external partner engagements, events, and internal enterprise meetings.

Medical/dental/vision, life insurance, short- and long-term disability coverage, paid time off (minimum 18 days for new hires; 9 paid holidays; 8 hours Unity Day PTO), 401(k) with company match, company-paid pension plan, business casual attire, and more.

National salary range for Director, Inclusive Culture – Strategic Partnerships & Programs: $138,000.00–$243,000.00. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected, and engaged.