Senior Systems Engineering

At Disney Experiences Technology, our team creates world-class immersive digital experiences for the Company's premier vacation brands including Disney's Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. The Disney Experiences Technology team is responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience app and Hey , Disney!

Systems Engineer with Atlassian Development experience to support our B2B Products with as we leverage Atlassian Cloud and its surrounding ecosystem , including plugins, integrations, and platform applications . Responsibilities include all aspects of development, support, configuration, and automation for these business-critical applications and support of ongoing project work to implement Atlassian Cloud products.

Implement Atlassian Cloud features by driving technical aspects of the implementation, including data, plugins, infrastructure, and functionality.

* Architect business-critical functionality for users as needed by coding, prototyping, scripting, or outlining solutions.

Create, manage, and support all administrative functions associated with the Atlassian Cloud product suite.

• Develop all critical aspects of Atlassian Cloud tooling including but not limited to application development, workflows, screen schemes, automations, JQL, reporting, permissions, notifications, custom fields, marketplace add-ons, and integrations.
• Gather requirements for business processes and determine ways to optimize and improve software setup and workflows, as well as identify where functionality needs to improve to meet user requests . Serve as subject matter expert for B2B products and support teams across the organization that use B2B products to manage their work.
• Evaluate and recommend new plugins/applications to enhance B2B functionality, including i nstall ing , manag ing , and administer in g g plugins /applications.
• Create and maintain documentation on Atlassian Cloud product configurations, automations, and processes to facilitate change management and training for internal teams.
• Execute Production deployments during non-business hours.
• Must have customer -service driven mindset with strong relationship building skills.

Experience with Atlassian Cloud product suite

• Expertise in Forge App Development and coding best practices for Atlassian Cloud
• Proficient knowledge and coding/scripting experience using Python, Groovy, or similar languages
• Proven track record with Atlassian plugin installations and upgrades
• Hands-on experience supporting Atlassian tools in on-prem or AWS environments
• Experience with Agile methodology lifecycle and working on an Agile delivery team
• Proficient in both verbal and written communication in English and attention to detail
• Basic experience in technical project management from an engineering perspective.

Bachelor's or foreign equivalent Degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

#The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.