Head of Customer Service and Experience

Ray Laethem Buick GMC is searching for our next Service Manager.

If given this opportunity, could you run a service department?

We're looking for someone with leadership potential, operational discipline, strong customer skills, and the desire to build something special.

Our service department continues to grow, and we're developing future leaders who can help us achieve our goal of becoming the highest rated Buick GMC service department in the country.

A top-performing Service Advisor

A Service Lane Manager

An Assistant Service Manager

A Fixed Operations leader looking for a better culture

The title you have today matters less than your ability to lead people, solve problems, and create an exceptional customer experience.

We believe in customer service comes above all else

We invest in training, technology, specialized technicians, and leadership development

We're looking for leaders who don't make excuses, don't wait to be told what to do, and genuinely enjoy helping others succeed.

Developing and coaching service advisors

Creating exceptional customer experiences

Improving service lane efficiency

Building strong relationships with technicians

Paid Holidays

A leadership team committed to building future leaders

If you've ever sat in a service lane and thought, " I could help run this department," we want to hear from you.

All inquiries will be kept strictly confidential.

Ray Laethem Motor Village may order a consumer report and/or an investigative consumer report that may include information as to your character, general reputation, personal characteristics, mode of living, work habits, performance, and experiences, along with reasons for termination of past employment, in compliance with applicable law and as directed by company policy and consistent with the job described, The Company may request information from public and private sources about, but not limited to your: workers’ compensation injuries, driving record, court record, education, credentials, credit, references, and drug testing to detect the use of illegal drugs prior to and during employment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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