Hospital Secretary

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. The Team Secretary is responsible for taking and directing phone calls and messages, and processing mail. She/he provides administrative support to the Clinical Manager and overall clerical support for the Clinical Team.

High School Diploma required; Previous administrative experience preferred

• Excellent typing, organizational, time management and communication (written and verbal) skills
• Computer literate with familiarity of Word processing and spreadsheet applications
• Customer relations’ experience preferred
• Medical terminology preferred
• Ability to shift priorities
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Provides administrative support for Clinical Manager and Clinical Team.

• Orders office supplies and processes mail.
• Assists with computer, phone, voicemail and service issues.
• Completes and follows through on requests for Per Diem staff. Follows through with scheduling process per established policy.
• Maintains stock forms. Responsible for physician and team notification of patient expiration, change in location (transfer to hospital, SNF, ALF, home) and revocation.
• This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.