Hospitality Host - Full Time

Bonus programs

Insurance and PTO for full-time employees

Job Title: Host

FLSA Status (US): Hourly Pay range: $12-$15 per hour plus tips

Restaurant Operations

Our Host team members are the first representation of JINYA brand. Our Host expectations are to showcase our friendly and approachable atmosphere through continuous smiles, cheerful, energetic and engaging disposition, and always exude positivity and professionalism. Host team members support the front of house team, including servers, food runners and management, with direct or indirect guests needs and ensuring an amazing dining experience.

Communicate clearly and concisely in a positive and professional manner with guests and team members, both front and back of the house operations. Answer phone calls, take reservations and assign guests to proper tables while maintaining consistent server rotation

Ensure cleanliness of Host station, including front door or any area visible to guests upon arrival

Support front of house team operations, such as refilling beverages, organizing table arrangements, table maintenance, polishing pates or glasses, resetting tables or other necessary items as requested or needed

Respond to minor guest complaints, and alerting management of any major or critical guests or service concerns

Know restaurant information, such as hours of operations, menu, allergies, table numbers, payment options and any relevant information to the operations of the restaurant

Promote and executes JINYA’s core values of Teamwork, Hospitality, Authenticity, Creativity and Integrity

Complete projects and/or tasks as requested or required by manager(s) or supervisor(s)

Restaurant experience is a plus

Understand or experience in operating POS system or Host System (OpenTable or similar)

Self-motivated and self-initiated to ensure restaurant is clean and presentable to guests

Ability and willingness to work flexible hours, including weekends and holidays

Able to safely lift and easily maneuver through restaurant with limited space

Be able to write and speak English

Must have appropriate city, state and federal certifications according to location of restaurant, including alcohol and food handling certificates

This job operates in a fun yet professional restaurant environment. This role routinely moves inside and outside of the kitchen and operate tools such trays, glassware, places and other restaurant equipment. Hosts will occasionally ascend/descend ladder to reach overhead items, if needed. Hosts will frequently communicate with staff, guests and other team members; Host should be able to detect fires, spills and other safety-related issues and immediately notify management.

Team member must be able to distinguish between sweet, savory and other food flavors. Team member will work indoor and outdoor environment, which might be hot, humid and wet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.