Head of Programme Management

Community Connections Program SupervisorPosition: Community Connections Program SupervisorDepartment: Child WellnessReports To: Vice President of Foster CareLocation: Joliet (Will and Grundy County)Schedule: Full-Time, Onsite (Some evenings and weekends required)Salary Range: $72,150 – $74,788 (based on experience)About Aunt Martha'sAunt Martha's Health & Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access, and delivering exceptional care inspired by a culture of innovation. We take a responsible approach to creating environments that allow us to do what we do best — provide healthcare and wellness.SummaryThe Community Connections Referral Program Supervisor oversees the daily operations of the CCS program, ensuring high-quality service delivery and strengthened family functioning. This role provides leadership, supervision, guidance, and data oversight to staff working directly with families, ensuring timely assessments, effective linkage to community resources, and compliance with contractual expectations.Essential Duties and ResponsibilitiesProvide daily oversight of the CCCS service team to ensure high-quality service delivery and effective family support.Assist staff with assessments, case planning, and responses according to agency policy and procedures.Supervise a team of five to six staff, providing weekly supervision and case consultation.Enter supervision notes into SACWIS within 48 hours.Monitor staff performance and engage in solution-focused responses when issues arise.Monitor team performance against contractual benchmarks and program outcomes.Analyze and respond to dashboard metrics, internal tracking systems, and performance data.Ensure timely monthly billing to the Department.Assist staff in connecting families with appropriate community resources.Two years of full-time supervisory experience in a social work setting required.Experience working with youth, families, and diverse communities.Strong understanding of child welfare systems, trauma, mental health, substance abuse, and family systems.Knowledge of community resources supporting children and families.Proficiency with Microsoft Office and SACWIS; Excellent time management, organizational, and leadership abilities.Ability to manage multiple competing priorities and respond to crises as needed.Capacity for reflective practice, problem-solving, and data-driven decision making.Certificates & LicensesMust possess or become certified in IDCFS CWEL, CERAP, and CANS (agency supports training).Reliable personal vehicle required for transporting clients.Self-Regulation – Managing one's own emotions during challenging interactions.Strengths – Identifying and building upon strengths in every family.Working Conditions & Physical DemandsRequires regular driving, home visits, and community-based work.Exposure to various environments, including outdoor weather and community settings.Moderate noise level typical of office and field environments.Compensation & BenefitsSalary: $72,125– $74,788 (based on experience)Health, Dental, and Vision InsuranceDisability & Life InsurancePaid Vacation, Sick Days, and HolidaysRetirement PlanEmployee Assistance Program (EAP)Discounts on services such as cell phones, restaurants, and moreEqual Opportunity StatementAunt Martha's Health & Wellness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.