Network Customer Service Support

Global Resource Solutions, Inc. (GRS) is seeking an enthusiastic, motivated, detail orientated, and talented individual for the position of Network/System Administrator III.
Job Descriptio n:
Summary: The Network/System Administrator III primary function is working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide "day-to-day" support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.

Essential Duties & Responsibilities:

Install, maintain, audit and support a secure MS Windows network environment and limited web/data application service
Maintain internet applications and protocols IP,TCP, FTP, & SSL
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required
Interface with local customers and provide IT related support to quickly resolve problems
Analyze and troubleshoot system anomalies to ensure optimum equipment performance
Perform periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes
Perform scheduled tape backups on systems as required
Manage data backup library to include storage of tapes, disks and other magnetic media at the customer's location and off-site storage facilities as required
Attend planning and requirements meetings with IT staff, Program Managers and customers as required
Prepare system for operational use and support operational tests
Provide technical guidance
Provide leadership, mentoring, and quality assurance for Team Members
Requirement:
Five (5) to Seven (7) years related experience
Bachelor's Degree in a related area or equivalent experience (Four (4) years)
Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 within 6 months of the date of hire.
Security Requirements:
Current Top Secret Clearance with SCI Eligibility
Eligibility for access to Special Access Programs
Willingness to submit to a Counterintelligence Polygraph
Skills:
Thorough knowledge of Microsoft Windows 2008 R2/2012 R2 Server, Microsoft Exchange Server 2003/2010, Microsoft Windows 7/10 operating systems (OS) administration and associated hardware
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration
Working knowledge of Risk Management Framework, , Common Criteria, and System Security Policy as they relate to A&A
Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired
Must be familiar with current security policy/manuals other guiding policy documents
Must have the ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners
Working knowledge of Microsoft Office (Word, PowerPoint, and Excel)
Possess a high degree of originality, creativity, initiative requiring minimal supervision
Willingness to travel within the organizational geographic Area of Responsibility (AOR) (note - could be extensive, and will include both air and ground transportation)
Must be able to lift up to 50lbs

Physical Requirements : This position requires employees to be willing and able to: sit, bend, reach, stoop, squat, stand, and walk.

Communication: Excellent customer service via phone and face to face conversation, excellent written and oral command of English.
GRS is an Equal Opportunity Employer. GRS will continue to abide by obligations under VEVRRA and Section 503 physical or mental disability, protected veteran status, or any other characteristics that are protected by law.