Head of Information Technology (Remote)

Chief Technology Officer

The Chief Technology Officer (CTO) serves as a senior leader within the Division of Information Technology, reporting directly to the Chief Information Officer (CIO). The CTO is responsible for driving the institution's digital transformation strategy and overseeing the design, implementation, and support of GHC's network infrastructure and enterprise technology systems. This role directly manages the Enterprise Application Services, Web Support Services, and Network Support Services units, ensuring that services are aligned with the institution's mission of access and student success. This position works closely with the CIO to build and mentor high-performing IT teams with a focus on service excellence and continuous improvement.

This is an on-site position.

Responsibilities

Strategic Planning

Is responsible to understand, support, and carry out the college's mission, vision, and values and comply with mandates and regulations of government and accrediting bodies

Leads digital transformation initiatives to modernize academic and administrative systems, improve service delivery, and enhance student engagement

Develops and executes strategic plans for cloud computing, virtualization, and scalable infrastructure to support flexible and remote learning environments

Collaborates with the CIO and institutional leadership to align technology investments with institutional priorities

Network and EAS

Oversees the Network Support Services unit, ensuring reliable, secure, and high-performance campus-wide networking, wireless access, and internet connectivity

Manages the Enterprise Application Services unit, including student information systems (SIS), learning management systems (LMS), customer relationship management (CRM), and enterprise resource planning (ERP) platforms

Ensures integration and interoperability of systems across departments and campuses

Supports faculty and instructional designers in adopting and integrating educational technologies that promote inclusive and accessible learning

Facilitates the use of data analytics and reporting tools to support institutional research, student success initiatives, and operational decision-making

Key Roles

Assists CIO and CISO with IT policy development, ensuring policies align with federal and state regulations (e.g., FERPA, HIPAA, GLBA) and the University System of Georgia IT Handbook

Supervises and mentors IT staff, fostering a culture of innovation and service excellence

Serves as a key advisor to the CIO on emerging technologies and strategic IT initiatives

Assists the CIO in developing and managing budgets for assigned units, ensuring cost-effective procurement and lifecycle management of technology assets

Oversees vendor relationships and contracts for enterprise applications and network infrastructure

Required Qualifications

Bachelor's degree in Information Technology, Computer Science, or a related field; Master's degree preferred. Equivalent professional experience may be considered in lieu of formal education.

Minimum of five (5) to seven (7) years of leadership experience in IT, preferably in higher education

Proven experience with cloud platforms (AWS, Azure, or GCP), virtualization (VMware, Proxmox, OpenShift, etc.), and Linux

Experience with or strong interest in learning ERP/SIS systems (Banner, Workday, PeopleSoft), IAM protocols (SAML, OAuth), and enterprise networking technologies (Palo Alto, Cisco)

Demonstrated success in leading digital transformation and cloud infrastructure initiatives

Possession of or ability to readily obtain a valid driver's license for the type of vehicle or equipment operated.

Proposed Salary

Annual salary of $108,099

Required Documents to Attach

Cover Letter

Resume

Transcripts

Knowledge, Skills, & Abilities

Ability to effectively lead employees and manage projects from ideation to implementation, ensuring that they are completed on time, within budget, and to the desired quality

Strong understanding of the unique challenges and opportunities within access institutions

Excellent communication, strategic planning, and team-building skills

Knowledge of relevant local, state and federal laws

Knowledge of administrative management and planning

Knowledge of the preparation and interpretation of statistical, technical, and narrative reports

Skill in planning, organizing, directing and coordinating the work of others

Skill in the analysis of problems and the development and implementation of solutions

Skill in the preparation of clear and precise reports

Skill in oral and written communication.