Medical Tech/MLT
Gilder Search Group
The Onsite Medical Cart Technician will primarily be responsible for assessing repair issues, repair, and general maintenance in anything medical cart/kiosk related. They will have the highest degree of customer service when interacting with clients’ staff to provide an easy and positive experience. The Onsite Medical Cart Technician must be able to mechanically disassemble and reassemble various components of the medical cart. The hours of operation are typically 8AM-5PM at the facility of assignment, which many vary based on work availability.
Perform customer support tasks.
Perform all on-site activities related to installation, repair, management and maintenance.
Track and document the progression of the work.
Maintains detailed asset records for all PC hardware and software, in customers’ asset management tool.
Check and update field automation systems and databases.
Build relationships and trust with customers and clients. Successfully building medical carts while maintaining a high level of quality, up to the customers’ standards.
Maintaining and following customer designated SLA results. Positive MCPC representation while conducting self at customer facilities.
Ability to work well in a complex medical environment.
Accustomed to using mobile tools and applications. Experience with managing and preserving technical equipment.
Experience with maintaining and managing customer service.
Ability to travel to and from locations.
Be able to walk long distances.
At MCPC, we pride ourselves on being Outcome Engineers, delivering end-to-end solutions and expertise that empower businesses to thrive in the digital age. We combine top-tier services and cutting-edge technology solutions to solve complex business challenges, ensuring data security, cost efficiency, and seamless digital transformation. Our commitment to our clients requires providing quality people that allow us to excel at exceeding our clients’ expectations. The MCPC employee experience is built on a foundation of collaboration, innovation, and growth. Join us and be part of a principled, quality-driven, respectful, and innovative team that values continuous improvement and community commitment. MCPC is a global organization, but we are headquartered in
MCPC has a longstanding culture of unwavering commitment to giving back to the communities we serve. (link to our blog)
What We Do: Endpoint Lifecycle Management
MCPC is the go-to resource for all our client’s end user device procurement and service needs. We help address tactical pain points that allow our clients’ workforce to have a seamless and secure environment.
MCPC offers expert level supply chain services to help clients in the process of assembling, securing, managing, and delivering desk-ready IT inventory.
Managed Deployment
Coordination of experienced IT technicians ensuring clients’ devices, servers, data, and more are securely delivered, protected, and supported.
Secure Technology Asset Disposition
Our facility will erase all data to Department of Defense standards and provide reverse logistics to the client as to whether their devices can be repurposed, recycled, or disposed of properly.
Competitive Medical, Dental and Vision package.
Company paid Holidays and Paid Time Off.
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