Merchandising Artist

The Specialty Artist – MAC is responsible for maximizing sales in the MAC brand by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise, and maintaining overall store standards, including cleanliness and replenishment. They represent the image, products, and culture of Ulta Beauty and the MAC brand to the guest and support the Experience Manager (EM) through a focus on performance, people, and process. This position requires professional caliber makeup artistry skills, exceptional guest service, and the aptitude to learn and communicate product knowledge.

Performance

Meet or exceed MAC brand sales and service goals and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni‑channel, and retail shrink as set by Ulta Beauty.

Build and maintain strong customer relationships by interfacing with existing guests, maintaining active contact with a growing preferred guest list, and following up on guest inquiries.

Conduct personalized, professional caliber makeup demonstrations, applications, and lessons; skincare analyses; and product demonstrations with guests to MAC and Ulta Beauty brand standards.

Study and practice the Skill Certification requirements and complete as many skill sets as appropriate, within the specified time frame as set by Ulta Beauty and MAC brand.

Remain informed, participate in, and inform guests about promotions and marketing initiatives within the brand and throughout all categories/departments of the Ulta Beauty store.

Book appointments for and support the execution of services and in‑store events that deliver an unrivaled guest experience while delivering on sales goals for the MAC brand and the store.

Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the sales floor.

Maintain and update an active clientele portfolio for MAC brand sales.

Serve as an Ulta Beauty and MAC brand ambassador with all store associates, brand partners, and guests by sharing product knowledge, makeup application techniques, information on makeup trends, and MAC consciousness programs and philosophies, including the “Back to MAC” program.

Maintain strong relationships with MAC brand partners through participation in required trainings and the execution of in‑store events and promotions.

Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive MAC brand sales performance.

Collaborate with managers and associates throughout the store to help grow the business.

Be knowledgeable of and ensure adherence to Ulta Beauty’s policies, procedures, and standards.

Adhere to the Ulta Beauty and MAC brand dress code, including wearing brand assets as directed.

Drive sales by keeping assigned work area replenished, signed, and faced and ensuring testers are available and maintained in compliance with hygiene standards.

Maintain outstanding store and MAC operational standards, including participation in MAC recycling program and maintaining cleanliness of the MAC brand area and any additional assigned area, including the sales floor, restrooms, cash wrap, backroom, and break area.

Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using Ulta Beauty and MAC brand provided technology and best practices.

Protect company assets by following loss prevention best practices and providing exceptional guest service.

High school diploma is preferred

Cosmetics artistry experience preferred

Ability to build and maintain strong customer relationships

Work a flexible schedule to include days, evenings, weekends, and holidays

Attend brand sponsored trainings

Frequent mobility during shift

Frequent standing, bending, reaching, pulling, pushing, and twisting during shift

during shift

Continuous coordination and manipulation of objects during shift

If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.

We do not discriminate based upon race (including traits associated with race, such as hair texture and protective hairstyles like braids, locks, and twists), color, religion, creed, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, status as a transgender or transsexual individual, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status (including honorable discharge from military service), reproductive health decisions, familial status, refugee status, citizenship status, sexual orientation, genetic information, or any other legally protected status of an individual.

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