Head of Product, Virtual Care

Sela is the market-leading AI voice agent for mortgage lenders. Founded in 2024, we’ve grown like crazy (~$0-10M in 18 months), and currently count 5 of the 10 largest independent mortgage banks in the U.S. as enterprise customers. S. labor force works in phone sales, representing roughly $100B of annual salary, and the industry is poised at the brink of complete disruption. We are at the cutting edge of this economic transformation, one of the first companies creating real, durable economic value through applied AI.

Buying a house is the largest financial decision most people make in their lives, and homeownership is tied to many other purchases, including life insurance, homeowners insurance, alarm systems, home renovations, solar panels, and more. By owning the mortgage vertical, we will own the relationship with the consumer, allowing us to serve as the essential AI infrastructure for high consideration consumer sales.

Building something that people want so badly is the best feeling you can have in a startup.

We are a high-agency team where the bar is high and everyone makes the people around them better. Collaboration and intensity are core team values: people truly care about their work and their coworkers. Outperforming human sales teams on half a million daily calls is not easy. Enterprise-grade privacy and security. Flexible A/B testing. We own the whole stack and we do not compromise on quality.

As an AI product manager, your job is to improve and optimize the performance of our voice AI agents. You'll launch new agent use cases, and use our evals and simulations systems to ensure excellent performance. You will also help develop and extend our internal systems that automatically assemble and maintain agents. Our system for phone number selection

Conception and implementation of complex new use cases such as pulling credit, presenting and recommending different loan products, etc.

Independent data analysis to inform what we should build next

Strong data and analytical thinking

Top-of-market medical, dental, and vision coverage for you and your dependents

Hybrid in-office schedule: four days a week together in SF, with a flexible remote day on Wednesdays

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