Baker/ Bakery Production

We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Baker
Department: Bakery
FLSA: Hourly
We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
At Hy-Vee, our bakery is a destination for customers who expect freshness, quality, and something that feels homemade. As a Baker, you'll be responsible for preparing and baking the products that fill our cases and fulfill our customers' orders every day. From proofing and frying to pulling from the freezer and leading bakery clerks, your skill and attention to detail directly shape the quality our customers experience.
If you take pride in your craft, thrive in a fast-paced kitchen environment, and enjoy being part of a hardworking team, we'd love to have you on board.
No two shifts are exactly the same, but here's what you can expect:
Deliver outstanding customer service by greeting every customer with a smile and assisting them with their needs throughout the store
Check orders for the day and set up a timeline and production schedule, prioritizing special and future orders as needed
Inspect incoming products for quality and quantity, including identifying mispicks
Understand the use and maintenance needs of bakery equipment and follow up on potential issues
Operate as a lead with bakery clerks, providing guidance and direction
Order supplies and merchandise items for the department as directed by the Bakery Manager
Write the department schedule and ensure coverage in the Bakery Manager's absence
Practice proper sanitation procedures and keep the work area clean, neat, and safe at all times
Answer the phone promptly and provide friendly, helpful service to customers who call, including taking product orders
Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
Pitch in with other tasks or special projects as they come up
Bring commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer and team experience
Lead and guide bakery clerks, providing direction and maintaining department standards
Communicate clearly with customers and co-workers and contribute positively to the team
Handle confidential information including sales with discretion
Assistant Managers of Perishables, Store Operations, Health Wellness Home; Bakery Department Manager
Apprentice Baker, Bakery Designer, Wrapper, Fryer
High school diploma or equivalent experience; department training is helpful
Frequently stand and walk throughout a shift in sales, food service, or delivery areas
Where applicable to the role: ability to safely use sharp knives and blades for food preparation
Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties
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This is a fast-moving role with significant pressure to meet deadlines throughout your shift. You'll work in the bakery department and can expect continual exposure to flour, noise, and temperature extremes, as well as frequent exposure to dampness, vibrations, and equipment movement hazards, and occasional exposure to cleaning chemicals and solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.