FULL-TIME ADMINISTRATIVE PROFESSIONAL

Administrative Assistant
The Administrative Assistant is responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. Their duties include welcoming patients and visitors, answering the telephone, and answering any inquiries. Scheduling appointments and keeping those appointments on time. Assist with tasks as directed by leadership.
This position is full-time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8 hour shift schedules during our normal business hours of 8:00 am - 4:30 pm. It may be necessary, given the business need, to work some holidays and overtime.
This will be an on the job training, training hours will be aligned with your schedule.
Primary Responsibilities:

Answers and re-routes incoming calls to the appropriate FlexCare staff members
Makes outgoing calls to patients and/or caregivers
Documents patient communications within our Electronic Medical Records
Handles all incoming and outgoing mail to ensure timely receipt or delivery to the intended recipient
Greets and checks-in patients and visitors for their scheduled appointment time
Completes patient check-out, payment processing, and patient scheduling
Receives shipments and direct vendors when deliveries are scheduled
Assist Clinic Manager in maintaining compliance with AZDHS and ACHC
Provides administrative support to the Clinic Manager
Monitors and maintains inventory for operational supplies and patient snack bar to ensure par level
Assists with maintaining a clean work environment for staff and patients that supports CDC recommendations
Assists patients with completing necessary forms and documentation.
Serve as primary point of contact when leadership is out of office
Assist with tasks as directed by leadership
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• High School Diploma / GED OR equivalent work experience
• Must be 18 years of age OR older
• CPR or BLS certification (or ability to obtain CPR/BSL certification within 45 days of hire)
• 2+ years of experience in an Administrative or office role
• Command of Microsoft Office Word & Excel (Navigate through excel, open spreadsheets, basic formulas)
• Experience with computers and Windows PC applications, which includes the ability to learn new and complex computer system applications
• Able to work onsite at 823 N San Francisco St, #2/G-1, Flagstaff, AZ 86004
• Ability to work full-time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8 hour shift schedules during our normal business hours of 8:00 am - 4:30 pm. It may be necessary, given the business need, to work some holidays and overtime

Experience working in healthcare/medical insurance
Medical Assistant experience
Customer service experience
Experience working in a role where multi-tasking abilities were required
Familiar with medical terminology
Soft Skills:

Ability to work independently
Critical thinking skills
Excellent written and verbal communication skills
Strong patient facing communication
Professionalism when handling patients
Openness to continuous learning and professional development
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18 - $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.