Customer Service Officers
Crain Buick GMC
Service Advisor at Crain Buick GMC of Springdale Location: 6372 W Sunset Ave, Springdale, AR, 72762 Job Description: We are seeking a skilled and customer-focused Service Advisor to join our team at Crain Buick GMC of Springdale. As a Service Advisor, you will be responsible for greeting customers, identifying vehicle problems, recommending services, explaining costs and repairs, creating and managing repair orders, ensuring customer satisfaction, scheduling appointments, and more.
Key Responsibilities: Greet customers and listen to their vehicle concerns
Identify vehicle problems and recommend appropriate services
Explain cost estimates and repairs to customers
Create and manage repair orders accurately
Ensure customer satisfaction throughout the service process
Schedule appointments for service and repairs
Skills and Qualifications: Previous experience as a vehicle service advisor
Excellent customer service and communication skills
Strong problem-solving abilities
Knowledge of automotive repairs and maintenance
Ability to work in a fast-paced environment
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Vacancy posted 2 days ago
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