Head of Product, Healthcare

About Hopscotch Primary Care

At Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities. We are on a mission to transform healthcare in rural America. We provide high-quality primary care tailored to meet the needs of our patients through our robust care model and comprehensive care team, delivering care in our clinics, and across settings, and wrapping resources around the patients who need them most.

Our patients and the care teams who serve them sit at the center of everything we do at Hopscotch. Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time.

Today, we are serving thousands of patients in our value-based care model and the number is growing every day. Hopscotch Primary Care is looking for a passionate and inquisitive Manager of Product Management. The ideal candidate will develop a deep understanding of our unique role in the healthcare ecosystem, our product vision and the value we deliver to our customers and users. They thrive in a collaborative, cross-functional environment and excel at problem solving. If you’re excited by the opportunity to shape the future of healthcare in rural communities and enjoy solving difficult problems, we’d love to hear from you.

Track key trends in value-based care in the US, current news, or major market changes

Build relationships with users, customers and stakeholders to stay aligned and get feedback

Own customer/user research to identify pain points, gather feedback, iterate on designs and assess progress of pilots or releases

Partner with operations and clinical stakeholders to understand user workflows to best identify opportunities for tech-enablement

Define product, operational and pilot success metrics in partnership with analytics and stakeholders

Spend the time to fully understand the problem building out problem statements, developing success criteria, setting KPIs and vetting potential solutions

Collaborate with population health teams, clinical leaders, clinic staff and executive leadership to refine business needs into deliverable product roadmaps

Innate curiosity with a passion to share knowledge and challenge the status quo to uncover creative solutions

Ability to understand market trends and competitive analysis in relation to our product strategy

Ability to develop and present a strategy within a product, articulating the needs to be met and financial opportunity for the company, inclusion of investment and timing

Ability to structure and deliver cross functional initiatives

More importantly, the ability to tell the story of the value that is currently in your backlog or roadmap using data, KPIs, or expected financial results

Self-awareness to recognize mistakes or failures in execution, to reflect and learn from them, and ability to take risks again in the future

The confidence to make hard decisions using qualitative and quantitative data

Ability to travel as business needs require (~10%)

At Hopscotch Primary Care, we embrace diversity, invest in a culture of inclusion and positivity and encourage all to apply to join our team. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.