Hotel Head Of Housekeeping

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. As the Housekeeping Supervisor, you'll be responsible for inspecting and maintaining the cleanliness and physical condition of the hotel guest rooms, meeting rooms, hallways, and public areas. Prepare inspection report with the status of all guest rooms at the beginning of the shift. Inspect all guest check-out rooms for cleanliness, appropriate guest amenities, and the correct working condition of room equipment.
Report any substandard conditions or damage of the guest room to the Housekeeping department.
Evaluate room cleaners on their job performance according to the hotel standards. to ensure they are performing at a high quality level.
Answer the department telephone using friendly telephone etiquette.
You'll help guests with special requests, information, and status of Lost & Found items.
Check the hotel's PMS computer for information concerning room status and to enter updated room status.
Collect, log, and secure all lost and found items in a locked cabinet, room cleaners' assignment sheets, secure floor keys and office, lock office door.
High School Diploma is preferred.

• 1 year of experience in customer service or similar role.
• Housekeeping supervisory or related job experience is preferred.
• Flexible schedule, able to work mornings, nights, holidays and weekends when needed.