LPN- Hospital Liaison

Clinical Liaison Coordinator / LVN
Position Type: Full-Time
Schedule: Monday – Friday, 9:00 AM – 5:30 PM PST (flexibility required)
Work Model: Hybrid (Remote + Field- as determined)
The Clinical Liaison Coordinator (LVN) serves as a critical bridge between hospitals, skilled nursing facilities (SNFs), health plans (MCPs), and community-based settings. This role is responsible for clinical review, referral coordination, and the safe placement of members into Assisted Living Waiver (ALW) and CalAIM programs.
This is not a passive desk role — it is a high-accountability, fast-paced, clinical, and relationship-driven position requiring strong judgment, urgency, and the ability to move referrals from intake to placement quickly while ensuring regulatory compliance and member safety.
To clinically evaluate, coordinate, and expedite placement of Medi-Cal members into appropriate ALW and CalAIM services, while maintaining strong partnerships with Managed Care Plans (MCPs), hospitals, SNFs, RCFE/ALF, and community providers.
Level of care (NFLOC vs community appropriateness)
ADLs, cognitive status, behavioral health risks
Medical complexity and medication needs

• Identify red flags (unsafe discharge, behavioral risks, unmet care needs)
• 602 Physician Report
• Escalate inappropriate or high-risk placements immediately

Facilities (administrators, wellness directors)
Serve as clinical liaison with Managed Care Plans
Support ECM and Community Supports referrals
Field Liaison & Relationship Management

Conduct on-site visits to:
Assisted Living Facilities

Build and maintain referral pipelines with:
Position Star Nursing as the preferred placement and care coordination provider
Documentation & Compliance

Maintain accurate and real-time documentation in Sprite Care Management systems
Ensure compliance with:
California Department of Health Care Services
Barriers to care

Risk Management & Member Safety

Advocate for higher level of care when needed
Behavioral health concerns
Abuse/neglect risks
Housing instability

~ Collaborate with ECM teams to ensure whole-person care planning

Active, unrestricted LVN license (California)
Minimum 2–3 years clinical experience (SNF, hospital, RCFE, ALF, case management, or home health)
Discharge planning or care coordination

ALF/RCFE level of care
Assisted Living Waiver (ALW)
Enhanced Care Management (ECM)
Community Supports (CS)

Bilingual (preferred)
Relationship-building and influence
Performance Expectations (KPIs)

Growth in referral network