Part Time Guide - Urgently Hiring

Panacea Luxury Spa Boutique
Wellness Guide Job Description
At Panacea Luxury Spa Boutique, the new cornerstone of the beautiful Quarry Trails health & wellness development park, we are growing fast and are looking to expand our Wellness Guide team!
As you enter the spa, you’ll immediately realize there is no other spa like this in Columbus…or even in this region of the country! Our all-natural approach to health and wellness, through our therapeutic-grade services and uniquely curated product lines, leaves our clients feeling relaxed, restored, rejuvenated, and begging for their next appointment. During the wellness journey, clients enjoy stunning lake views, a roof top patio & cocktail bar, and full luxury spa amenities, which include Himalayan salt saunas, eucalyptus steam rooms, cold plunge and hydrotherapy pools, and so much more! But what really makes Panacea Luxury Spa Boutique so incredible is the specialization in Oncology Therapeutics. If you have been looking for a career where you can really make a difference, Panacea Luxury Spa Boutique is the place for you!

If you are someone who loves helping people, who is willing to learn and grow, and who has always wanted to work in the beautiful environment of a spa, you are going to want to be a part of this amazing place. Excellent customer service and interpersonal skills are a must, as exceptional client service is what we do, with no compromises and no exceptions!
Our wellness guides run the front desk, oversee the retail boutique, and assist clients with everything they need to have an exceptional and relaxing experience at Panacea Luxury Spa Boutique (robes, slippers, lockers, tours through the amenity spaces, cocktails, food orders, etc.). Our Wellness Guides also make sure the spa stays in tip-top shape, so our guests have a beautiful and clean space to spend their time in, when at the spa (attending to laundry, picking up towels, robes, slippers, glassware, stocking snacks and beverages, etc.).
While we prefer to hire candidates who at least have a high school diploma and are of age 21 or older, we will consider some high school/college applicants for this position.
Customer Service experience preferred, but not required.
Reliable and dependable, and able to work 6-8 hour shifts.
Be available to work at least one Saturday and/or Sunday shift per week, as these are our busiest days.
Be excited and willing to learn new techniques through paid training.
Read over the appointments for the day and set up for any special client needs/requests.
Turn on/off all equipment at the beginning/end of day, if you are an opener/closer (pools, saunas, steam rooms, slipper warmers, music, iPads, lights, etc.).
Prepare/close down water, teas, and snack stations (if opener/closer). Stock throughout day.
Prepare packaging for product shipments.
Assist with laundry, cleaning, and up-keep of treatment rooms and common/amenity areas.
Provide tours of the spa and offer/serve beverages.
Restock beverages and retail space as needed.
Stay up to date on policies and procedures.
Delegate job responsibilities to idle team members, when help is needed.
Competitive Pay with commissions, gratuity, and bonuses*

• W2 Employee with a guaranteed hourly pay rate
• Paid in-house training.
• Supportive, consistent on-site leadership
• Our owner, who is a LMT, a Licensed Esthetician, and has owned businesses for the last 15 years, works on site and is very active in the business.

Flexible, consistent schedules
Pay ranges may vary based on experience, as well full/part time status.
Why join the Panacea Luxury Spa Boutique family
You will be guided by our Owner, Krista Guagenti who is a Massage Therapist and Esthetician, with over 15 years of business ownership experience and over 10 years of experience in the healthcare industry. She has also been recognized as the Columbus Business First Women of Influence 2025 Entrepreneur Honoree Winner, and the NAWBO Columbus 2026 Visionary Award Winner. At Panacea Luxury Spa Boutique, we love what we do and know that within the walls of our highly sought-out location, you will too!
If you would like to join our world class team, please send us your resume with a brief description of who you are and why you think you would be a great fit for the Panacea Luxury Spa Boutique team!