Emergency Plumbing Dispatcher

At Delta Mechanical, we're more than just a plumbing company; we're a family built on a foundation of integrity, excellence, and unwavering dedication to our craft. Since our humble beginnings in 1996, we've grown from a small-scale family business to setting new standards of excellence every step of the way.
Commitment to Excellence: We pride ourselves on delivering exceptional plumbing services ranging from routine maintenance to complex installations and emergency repairs. Culture of Innovation: We stay ahead of the curve by embracing the latest technological advancements in the plumbing industry.
Nationwide Presence: With branches in multiple cities and states across the country, Delta Mechanical offers opportunities for relocation and growth.

Answer customer phone calls and efficiently dispatch service technicians.
Schedule and dispatch service calls to field technicians based on urgency, availability, and location.
Communicate with customers to confirm service requests, provide updates, and address inquiries.
Coordinate emergency service calls and adjust schedules as needed.
Assist in resolving scheduling conflicts and customer complaints professionally.
Use dispatch software to track service requests, manage job orders, and optimize workflow.
Perform additional administrative duties as required.
Pay Range: $19.00-$23.00 per hour
High school diploma or equivalent.

Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.

Computer proficiency in Microsoft Word, Excel, and Outlook.
Excellent customer service skills.
Travel Requirements
~ No travel required.

Specifically, for long distances or moving from one work site to another often.
Hands to Fingers: Picking. Pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
None: No exposure to adverse environmental conditions (typical office/administrative setting).

Delta Mechanical Inc. is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Delta Mechanical Inc. also prohibits harassment of applicants or employees based on any of these protected categories.