Registered Nurse- Nursing- Respiratory Therapy

About Us The mission of Impact to Health is to champion the careers of healthcare professionals and the success of our partners, fostering a culture of excellence that puts patient health at the heart of every connection we make.
Job Description Seeking a Compassionate Respiratory Registered Nurse in Paducah, KY
(Impact to Health is seeking a compassionate and patient‑centered Respiratory Registered Nurse or Respiratory Therapist to join our clients Call Center team.
You will guide patients, caregivers, and fieldstaff through respiratory equipment use, CPAP compliance, and troubleshooting with empathy and clarity—offering reassurance during moments when patients may feel uncertain or overwhelmed. Your ability to listen, educate, and supportremotely plays a vital role in improving respiratory outcomes and ensuring patients feel cared for, even from a distance.
Provide compassionate, patient ‑ centeredtelephonic support within a 24/7 call center rotation, offering calm andreassuring guidance during after ‑ hours needs.
Conduct empathetic phone consultations for AHCClocations, helping patients and caregivers navigate respiratory concerns with clarity and confidence.
Counsel and re ‑ educate non ‑ compliantCPAP patients with encouragement and understanding, reinforcing the healthbenefits of therapy and addressing barriers with sensitivity.
Gather information from patients, caregivers, and field personnel regarding equipment concerns, troubleshooting issues withpatience and a supportive approach.
Maintain a working knowledge of basic insuranceguidelines to help support patient needs and care continuity.
Maintain all required licensure, certifications, and continuing education to ensure high ‑ quality, evidence ‑ basedrespiratory support.
Determine when a physical visit is necessaryafter all remote measures have been exhausted, coordinating care with empathyand urgency to protect patient wellbeing.
Monitor patient progress according to insuranceguidelines and established timelines, advocating for patient health throughoutthe compliance process.
Provide clinical support to field personnel, offering guidance and troubleshooting assistance that strengthens patient careacross the organization.
Deliver patient education withcompassion—covering equipment use, maintenance, safety, therapy expectations,and the importance of compliance.
Monday - Friday 8am-5pm CST
On‑Call: At this time, the on‑call rotation runs every 4-6 weeks, covering from Friday at 5:00 p.m. Highschool diploma or GED equivalent, required
Credentialsas a Registered Nurse (RN)
Licensedin primary state of home office as required by state law and provide acopy of license to the location
Employment is contingent upon successfully completing a background check, drug screening, compliance onboarding, and credentialing requirements, as well as maintaining a valid driver’s license with a clean driving record when applicable to the position.
Completionof an accredited program/degree in respiratory care/therapy or relatedscience is preferred; nursing or other paramedical training may beacceptable depending upon state licensure laws
Experiencewith home respiratory care, preferred
Oneyear of related work experience, preferred
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Generous paid time off and paid holidays
Bonus and incentive opportunities
Fixed and variable car reimbursement for Area Managers and Account Executives
Car, mileage, and telephone reimbursement (as applicable)
Employee Assistance Program (EAP)
401(k), HSA, and FSA/Dependent Care FSA
Medical, prescription, dental, and vision coverage
Life insurance, disability, accidental death, identity protection, and legal services

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