Head of Marketing Operations Remote

Marketing Operations Manager

Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.

Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune's Best Workplaces in the Bay Area™, Inc. You'll own the operating system for marketing—how we plan, execute, measure, and continuously improve campaign and lifecycle performance. You'll partner across Marketing, Sales, RevOps, and Product to turn strategy into scalable programs, clean data, and actionable insights.

Own marketing planning and execution workflows (intake, prioritization, timelines, resourcing) to ensure predictable delivery.

Lead marketing technology and automation strategy (e.g., MAP/CRM integrations, lead lifecycle, routing, scoring, enrichment).

Work with date team to build and maintain reporting and dashboards for funnel performance (MQL→SQL, pipeline, conversion, velocity, CAC/LTV inputs), and help establish clear definitions/SLAs.

Drive segmentation and audience strategy to improve targeting, personalization, and lifecycle performance.

Partner with Demand Gen, Lifecycle, Content, and Product Marketing to operationalize GTM and campaign measurement frameworks.

Manage data quality initiatives (UTM governance, deduping, taxonomy, source-of-truth alignment) to improve attribution and analytics.

Identify and implement process improvements and tooling enhancements that reduce manual work and increase program scale.

Support experimentation (A/B tests, holdouts), measurement, and learnings documentation to improve marketing ROI.

5–8 years of Marketing Operations and/or Revenue Operations experience in B2B SaaS (or similar high-velocity GTM environment).

• Hands-on experience owning a marketing automation platform and CRM integration
• Required experience in HubSpot.
• comfort with funnel metrics, cohort analysis, and building dashboards (e.g., Looker/Tableau/Mode/HubSpot/SFDC reporting).
• ability to translate business questions into measurable frameworks.
• Experience building scalable processes (campaign intake, QA checklists, UTM governance, documentation) across multiple stakeholders.
• Excellent cross-functional communication and project management; Front operates on a hybrid model — we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected.

Equity (we are post-series D & backed by some of the best VCs in the US)

• Private health insurance, including plan options at no cost to employees
• Flexible time off policy
• Flexibility to work from home Monday and Friday, unless posted as a fully remote role
• Wellness Days - Fronteers get an additional day off on months with no holidays
• Winter Break - Our offices are closed from Christmas to New Year's Day!

Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.