Head of Operations & Business Management

We are looking to add a talented and motivated Operations Manager who shares our values of teamwork, commitment, integrity, and mutual respect to our Racine, WI team!

The Operations Manager is responsible for directing and coordinating the daily operations of the print manufacturing facility in Racine, Wisconsin. This role ensures production efficiency, safety, quality, and on-time delivery while leading continuous improvement initiatives across the operation.

The Operations Manager leads production leadership, maintenance, and operational support teams to meet company performance goals. Success in this role requires a strong leader who can motivate teams, improve processes, and implement operational strategies that support both short- and long-term company objectives.

The ideal candidate brings a results-driven mindset, strong operational discipline, and a passion for building a culture of accountability, safety, and continuous improvement.

Operations Leadership

Direct and oversee daily production operations to ensure efficiency, quality, and on-time delivery.

Establish operational goals, performance metrics, and standards aligned with company objectives.

Provide leadership, coaching, and mentorship to department supervisors and team members.

Conduct employee performance reviews and support career development initiatives.

Manage workforce planning, scheduling, and staffing levels to support operational demands.

Production & Process Management

Coordinate closely with Production Planning, Inventory Control, and Warehouse teams to ensure efficient workflow from order intake through product shipment.

Participate in and lead continuous improvement initiatives and operational review meetings.

Financial & Operational Performance

Analyze production data and operational metrics in partnership with the Vice President of Manufacturing to drive informed business decisions.

Monitor operational costs, productivity, and efficiency metrics to ensure financial performance targets are met.

Implement process improvements that support operational scalability and profitability.

Safety & Compliance

Maintain full responsibility for the safety and well-being of all employees within the facility.

Ensure adherence to company safety policies, OSHA regulations, and industry best practices.

Promote a proactive safety culture through training, monitoring, and continuous improvement.

Lead regular team meetings to communicate company objectives, production performance, and improvement initiatives.

Serve as a key operational liaison between management and production teams.

Minimum 5 years of leadership experience in print manufacturing operations

Experience with screen printing, digital printing, and graphics finishing processes preferred

Bachelor’s degree in Business, Operations Management, Manufacturing, or related field preferred

Experience implementing Lean Manufacturing, Six Sigma, or other continuous improvement methodologies

Strong analytical and problem-solving skills with the ability to troubleshoot operational challenges using a structured approach

Strong organizational, planning, and resource management skills

Proven ability to lead teams, develop talent, and build a high-performance culture

Commitment to maintaining a workplace culture focused on safety, quality, and customer satisfaction

Strong change management and continuous improvement mindset

Health, dental, and vision care

• Flexible Spending Plans
• Tuition Reimbursement
• Paid vacation and holidays
• Employment Type: Full Time

Bonus/Commission: No