Head of Recruiting & HR

At Minnesota Cannabis Services, we’re not just building businesses — we’re building the people who make them great. Our team partners with leading operators across cultivation, manufacturing, distribution, and retail to deliver world-class expertise in legal, finance, analytics, marketing, HR, and technology. Responsible for direction and planning the day to day operations of group benefit programs (group health, dental, vision, worker’s compensation, life insurance, employee assistance program (EAP), retirement programs, employee discount program, etc.)
Assists HR Director in investigating new plans and programs that present the best value to company
Improves existing programs by implementing process improvements when necessary
Supervises and monitors HR Associates who function as benefit administrators within the company

Coordinate transfer of data to external contacts for services and premiums
Create, document and maintain administrative processes and procedures for benefits
Handle enrollments, COBRA, terminations, changes, beneficiaries, disability, etc

Create and oversee maintenance of employee benefit files, database, and records
Provide customer service support to employees to enhance understanding of company benefit packages
Employee Relations/Performance Management:

Manage HR associates performance in accordance with their job description
Conduct workplace investigations as they relate to sexual harassment, workplace violence, loss prevention or related to any other disciplinary violation or concern
Ensure consistent enforcement of company policy across business entities
Council management team to provide necessary feedback to employees when available
Administer and audit employee attendance occurrences in accordance with companies hourly attendance policy
Perform and/or manage HR Associates to ensure administrative on-boarding and off-boarding functions are completed

Respond to inquiries and comments made through the company’s Human Resources ticketing system.
Assist Operations Team in creation of change management bulletins for new company wide processes and procedures that relate to HR
Ensure company standard operating procedures and company policies are always up to date and accurate

Manage all OSHA complaints and investigations, federal and state inquiries and investigations, employment applications and hearings, and verifications of employment.
Manage ADA accommodations and interactive process in conjunction with company practices and legal compliance.
Manage employee leave systems in accordance with federal, state and local laws including Family Medical Leave Act and Paid Family Medical Leave (Oregon, Washington, & Minnesota)
Workforce Planning:

Assist in identifying how many retail associates and managers are necessary to hire at each retail location
Work with Operations team to make recommendations for changes in workforce needs depending on store sales forecasts
Maintain knowledge of all regulatory requirements within cannabis industry and Federal and State employment/labor laws in regions including but not limited to: Washington, Oregon, Minnesota, Puerto Rico, Florida and Iowa to ensure company compliance
Involve legal team when necessary to clarify complex HR questions & issues as they arise

Maintain company HR system (HRIS), Learning Management System (LMS) and Applicant Tracking System (ATS) software to ensure accuracy and compliance
Payroll Verification/Government Correspondence:

Position does not directly oversee payroll processing, but does play a role in the payroll process
Ensure Payroll is executed in a timely manner in accordance with regulatory requirements
Process child support and garnishments payments
Verify inputs in payroll system are appropriate and that time off is properly accounted for and allocated
Oversee building of employee schedules
Ensure all information in our HRIS is accurate at all times

Respond to governmental requests for information such as unemployment claims
Talent Acquisition/Recruiting:

Assist the Talent Acquisition team with:
scheduling and conducting virtual and in person interviews
Assist the Talent Acquisition Team with directing, managing, and motivating a team of recruiters and HR associates to deliver a consistent and quality interview experiences for candidates
Assist the Talent Acquisition Team with leveraging our workforce and ATS system to create reporting and team accountability with actionable sourcing, selecting, DE&I and hiring metrics
Complete onboarding for all new hires
Prepare and perform New Hire Orientation for all locations
Learning & Development:

Own the design, delivery, and continuous improvement of the company's learning and development strategy across all corporate and client retail locations
Administer and maintain the Learning Management System (LMS), including course assignments, completion tracking, reporting, and troubleshooting access issues
Design and build training curricula for compliance requirements, cannabis regulations, and role-specific skill development, ensuring content stays current with regulatory changes across all operating states
Design new hire onboarding training programs in partnership with the Talent Acquisition team, ensuring a consistent onboarding and orientation experience for every new employee
Develop and manage leadership development programs and career pathing frameworks for management and high-potential employees
Track and audit completion of all required compliance training (harassment prevention, safety, cannabis regulatory requirements, etc.) Partner with Operations and location leadership to identify skill gaps and recommend targeted training interventions
Evaluate training program effectiveness using completion data, assessment scores, and performance outcomes; Maintain a training content library, ensuring materials are version-controlled, accurate, and aligned with current SOPs and policies
Bachelor’s degree preferred, preferably in a business or human resource related field

• 5 years of progressive experience in human resources, 2 years of employee management experience
• 2 years experience supporting workforce needs across multiple locations and states, preferably within the retail, service, or manufacturing industry
• 3 years experience using HRIS/HCM software
• Experience in environmental health and safety preferred
• Strong knowledge of federal, state, and local law. Comfortable discussing sensitive topics such as medical and recreational cannabis use
• This position requires a 100% on-site presence, and candidates must reside in the greater Minneapolis area.

Health, Dental and Vision insurance

• Free Employee Assistance Program (EAP)
• Observed holidays include New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day

At Minnesota Cannabis Services, we believe great teams are built on trust, initiative, and follow-through. We invest deeply in our people — providing mentorship, on-the-job training, and opportunities for advancement across multiple sectors of the cannabis industry.
Every project is a chance to grow your skills, strengthen your leadership, and contribute to something that matters.
Apply today and take the next step in your career with Minnesota Cannabis Services.