Head of Strategy & Business Operations, Work Management
$105.8k - $176.3kMcKesson
Serve as the single point of contact for client-facing operational performance and issue resolution
Lead recurring performance reviews, scorecards, and business updates
Communicate performance trends, risks, and improvement opportunities
Operational Performance
Own and track KPIs across service, cost, quality, and reliability
Identify performance gaps and lead root cause analysis
Continuous Improvement
Lead and support continuous improvement initiatives across plasma operations
Apply Lean, Six Sigma, and process improvement methodologies
Track and report operational and financial impact of initiatives
Transportation & Network Coordination
Partner with transportation teams on routing, network design, and carrier performance
Support planning, exception management, and variability reduction
Ensure data accuracy and consistency across reporting
Bachelor’s degree or equivalent experience
Typically 7+ years of experience in operations, logistics, or continuous improvement roles
Experience serving as a client‑facing or cross‑functional liaison with strong stakeholder management skills
Proven continuous improvement and problem‑solving experience (Lean, Six Sigma, or equivalent)
Demonstrated ability to analyze data and drive measurable operational improvements
Strong communication skills, including executive‑level reporting and storytelling
Strong analytic mindset with structured problem‑solving approach
Experience in plasma operations, healthcare logistics, or regulated environments
Proficiency in Power BI and/or Tableau
Working knowledge of SQL and advanced Excel
Experience building operational scorecards and dashboards
Occasional travel to distribution centers
Work across office, warehouse, and transportation environments
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers, including those with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) View email address on click.appcast.io or (Canada) View email address on click.appcast.io McKesson
$105.8k - $176.3k
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