Security Officers - Night Shift

Highgate HotelsHighgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. LocationThe Goodtime Hotel is a newly developed mixed-use project designed Morris Adjmi and Ken Fulk offering over 45,000 SF of ground floor and retail opportunities in the heart of Miami Beach. The modern, expansive storefronts can accommodate configurations ranging from 500 to 5,000+ SF of purpose-built retail space with frontages along Washington Ave., providing unparalleled branding exposure to the millions of tourists who visit Miami each year.OverviewThe Safety and Security Officer is responsible for providing protection and communication with hotel guests and employees. He/she is also responsible for patrolling hotel premises to maintain security, detect and report fire, security and safety hazards and/or violations of Highgate Hotel's rules and regulations.Maintain visual contact with the Front Desk/Night Auditor and the front door of the hotel by remaining in the Lobby area when not on property walks.Hold briefing with Guest Services staff both at the beginning and end of shift.Maintain an awareness of legal limitation of position (local, state and/or federal ordinances).Assist guests to their rooms or assist guest's w/entry into their rooms according to hotel standards.Assist during medical emergencies.Respond to emergency situations, including medical, security, guest complaints, etc.Investigate assault complaints.Have knowledge of hotel and guestroom locking systems.Monitor employees as they enter and exit the building.Conduct investigations relative to property losses, guest and employee accidents, and illnesses and crimes against the hotel.Document all deliveries.Issue and inventory pagers, radio equipment and keys on a daily basis, if applicable.QualificationsHigh School diploma or equivalent and/or experience in a hotel or related field preferred.Flexible and long hours sometimes required.Ability to stand during entire shift.Attend all hotel required meetings and trainings.Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.Must be able to understand and apply complex information, data, etc. Must be able to cross-train in other hotel related areas.Highgate Hotels