Head of Project Management (Remote)

The Project Manager I role in the Consumer Experience team oversees the successful execution of multiple client projects with limited complexity. The incumbent utilizes expertise in project management, effective communication, and benefits knowledge to ensure deliverables align with client objectives, timelines, and budgets. They act as a liaison between cross‑functional teams, coordinate resources, mitigate project risks, and build client relationships while fostering a collaborative team environment.

Collaborate with content writers and creative designers to coordinate and deliver client‑branded materials, including postcards, emails, newsletters, benefit guides, web‑based experiences, and more.

Manage activities, progress, budgets and deadlines across multiple projects, project teams and aligned resources while adhering to project management best practices and SOPs.

Schedule and facilitate project meetings; prepare status reports and communicate updates to project stakeholders.

Create and maintain artifacts critical to projects such as project plans in AdaptiveWork, project scorecards, project briefs, matrices, client OneNote, and vendor invoice reporting as needed.

Identify and address straightforward project issues with guidance from leaders as needed; Escalate unresolved risks to leadership and assist in developing mitigation plans. Create and maintain positive relationships with client partners and stakeholders to ensure retention and growth of supported products.

Use project management software to plan and manage timelines for projects of limited complexity, ensuring deliverables are completed on time, within scope, and within budget.

Knowledge of Benefitsolver and project management skillset sufficient to support a client with low‑level complexity and scope of work.

Contribute toward the development of processes, SOPs, and best practices for project delivery; Leveraging project management software, monitor and complete tasks as assigned related to client projects by the assigned due date.

Comply with all policies and standards.

Bachelor’s degree in a relevant field such as business, project management, engineering, or technology.

Proficient in Microsoft Office products, including OneNote, Excel, Word, and PowerPoint.

At least 1‑5 years’ professional experience in project management or other related field.

PMI‑ACP, PMP, client onboarding or consulting.

Proficiency with ServiceNow is a plus.

Strong organizational and time‑management skills with the ability to recognize project risks and competing priorities.

Strong collaboration skills, with the ability to work effectively across diverse teams, including technical staff, salespeople, and executives, to achieve project goals.

Demonstrates a sense of urgency and accountability when addressing stakeholder concerns and facilitates meetings effectively using agendas and time management.

The pay range for this position is 48K to 81K per year, based on the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. This role is eligible to participate in the annual bonus incentive plan. If this position is full‑time or part‑time and benefits eligible, you will receive a comprehensive benefits package. Businessolver is an affirmative action and equal opportunity employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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