Motorcycle Porter - Service Department

Service Porters are the backbone of the Service Department. They help us live our Mission daily by assisting the store to maintain a clean and consistent environment thus ensuring we greatly exceed our customers expectations.

Understand and reinforce the Mountain Motorsports mission statement. Actively seeks out ways to improve efficiency in the service teams day.
Understands that our facility is a representation of who we are and strives to make it look the best it possibly can.
Constantly works to improve systems and processes that will bring value to our customers and team through cleaning, organization, and massive action.
This includes protecting against theft, safely storing units to protect from damage.
Work with the service and parts departments to fulfill customer orders when attached to a sales unit.
Properly schedule the day to assist the technicians to increase efficiency by pulling units and parts before they are needed
Complete a daily walk of the yard and ensure all units are stored or locked as needed to minimize theft.
Assist the service team as needed with taking out trash, organization and general clean up.
Use company vehicles to transport units safely and timely while accurately tying down units for safe transport
This job cannot be done remotely.
Employees must be able to understand what the standards are for a clean work environment as well as what constitutes a clean vehicle that is going to be delivered to a customer.
Clean MVR: Must be able to drive a truck and trailer in the event that a unit must be physically delivered to the customer and approved by our insurance company.
Motorcycle Endorsement: Must be willing and able to get a Motorcycle Endorsement. Personal Hygiene: The team member must understand that oftentimes they are the first face a customer may see as they check their unit into our service department. The team member must be courteous and professional in their attire, hygiene, and when interacting with customers.
Regular attendance during normal scheduled store hours including the ability to work 9+ hours per day and the ability to work weekends.
The ability to continually engage and interact with others, including clients and employees throughout the work day via various methods of communications including phone and computer usage.
Occasional work around mechanical parts
Occasional exposure to hazardous chemicals
Occasional work around moving objects, (including dogs and other service animals)
Casual Atmosphere
Paid Employee training
Health Insurance including Dental and Vision
Financial Peace University
Paid Manufacturer Training
Company paid life insurance
Company paid Short term and long term disability insurance