Full Time - Client Services Rep
$41.6kPrevi
Member Services Representative
In this role, you'll be at the heart of the member experience, supporting members by phone, email, and chat with billing and technical support for wireless service. Strong communication, troubleshooting, and problem-solving skills will help you make every interaction positive and seamless.
Respond to incoming calls, chats, and emails, resolving member inquiries quickly and accurately.
Handle billing questions, resolving discrepancies and ensuring accuracy.
Troubleshoot mobile service issues and walk members through solutions.
Support sales by explaining membership details, plan options, and company processes.
Strong interpersonal skills and a genuine passion for helping others.
Experience with billing inquiries, sales support, technical troubleshooting, or customer retention.
Previous customer service or member services experience is highly desirable.
100% of health insurance premiums covered by the company (full-time employees).
Vacancy posted 1 day ago
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