Bank Teller / Teller - Full Time

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. IBC's focus is to be customer centric and strive to provide excellent customer experience.

Time Type: Full time This is an in-office position. Department: 705 Teller Operations

Job Summary The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the “IBC Experience”. This includes providing prompt, efficient, and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in the ability to build customer relationship to identify products and services to meet the customer’s banking needs.

Job Description ESSENTIAL JOB FUNCTIONS Process paying and receiving teller transactions

Deliver the IBC Experience by providing prompt, efficient and friendly customer service

Balance and maintain assigned cash box and vault if applicable as well as perform end of day process

Meet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities

Perform successfully to the Sales Performance Goals and Referral Programs

Assist in solving issues that pertain to customer transactions

Operate and maintain all necessary teller equipment

Assist on-the-job training for their branch and other branches

SKILLS Good oral and written communication (Bilingual preferred for border markets). 10 Key Focus on Quality/ Accuracy Teamwork Sensitivity to Guidelines Focus on Sales/ Results Service Oriented Learning Strategies Mathematics Critical Thinking Problem solver Judgement and sound decision-making abilities

EDUCATION & EXPERIENCE High school graduate or GED equivalent 1 to 6 months cash handling preferred 1 + years of experience interacting with people preferred

The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities. Our commitment to "Do More" for the communities we serve permeates our company from top down. The success of IBC and it's 50 consecutive years of growth and profitability are due to strong leadership, customer centric business philosophy and our motto of "Doing More" in our communities.

Benefits Medical Plan Employer Paid Life Insurance Flexible Spending Program 401k Profit Sharing Program Supplemental Benefit Programs such as: Vision, Dental, Disability Tuition Assistance Program Sick Leave Vacation Paid Holidays

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