Head of Marketing Management

If you're looking to be part of what's next in communication, you're in the right place.With $2.5B+ in ARR and $250M invested in R&D annually, we're building the future of AI-powered business communications.You will design, build, and optimize multi-touch lifecycle and email campaigns that move prospects and customers through the funnel - from lead nurture through onboarding, adoption, and expansion. You'll work cross-functionally with Demand Generation, Marketing Operations, Sales Development, and Analytics, bringing strong platform fluency, a test-and-learn mindset, and a track record of delivering measurable engagement and pipeline results in B2B SaaS.****Own the strategy, build, and execution of lifecycle and email marketing programs - including nurture streams, triggered/behavioral campaigns, onboarding sequences, and customer lifecycle communications - aligned to engagement and pipeline goals.* Build and manage campaigns end-to-end in Marketo and HubSpot, including segmentation, personalization, dynamic content, and automated workflows.* Partner with Marketing Operations and Sales to align email/lifecycle programs with Salesforce data, lead scoring, and routing, ensuring clean handoffs across the funnel.* Collaborate with Sales Development on Outreach sequences to ensure consistency and continuity between marketing nurture and sales-led outbound touches.* Build and maintain lifecycle and email performance reporting in Tableau - open/click rates, conversion, funnel progression, and program-level ROI - surfacing insights to stakeholders.* Drive a structured test-and-learn agenda across subject lines, send times, content, targeting, and journey design; use results to continuously improve program performance.* Monitor deliverability health (sender reputation, list hygiene, compliance) and maintain best practices across all email sends.* Champion AI tools and automation to improve workflow efficiency, personalization, and campaign performance across lifecycle channels.****To Succeed in This Role You Must Have Experience In:***** 4-5 years of lifecycle, email, or marketing automation experience, with hands-on campaign build and execution - B2B SaaS experience preferred.* Demonstrated track record of building nurture and lifecycle programs that drive measurable engagement, conversion, and pipeline impact.* Strong platform fluency across Marketo, HubSpot, Salesforce, Outreach, and Tableau.* Experience with segmentation, personalization, and marketing automation workflows.* Clear communicator - able to translate campaign performance into insights and recommendations for cross-functional stakeholders.****Desired Qualifications:***** Marketo Certified Expert or HubSpot certification(s).* Hands-on use of AI tools to improve campaign workflows, content personalization, or performance forecasting.* Bachelor's degree in Marketing, Business, Communications, or equivalent work experience.****Comprehensive medical, dental, vision, disability, life insurance* Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits* 401K match and ESPP* Paid time off and paid sick leave* Paid parental and pregnancy leave* Family-forming benefits (IVF, Preservation, Adoption etc.)* Emergency backup care (Child/Adult/Pets)* Employee Assistance Program (EAP) with counseling sessions available 24/7* Free legal services that provide legal advice, document creation and estate* planning* Employee bonus referral program* Debt refinancing assistance* Employee perks and discounts programRingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by BuiltIn, the Top Work Culture by Comparably and hold local BPTW awards in every major location. About RingCentral****RingCentral is a global leader in agentic voice AI-powered business communications, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. As the communications layer connecting businesses and customers, RingCentral is the front door of business communication and is in the advantageous position to apply AI at every phase of the conversation journey - before, during, and after each interaction. Our agentic AI portfolio includes autonomous voice-first AI agents that automate calls, assist in the moment, and analyze every interaction - enabling businesses to work smarter, respondfaster, and connect more meaningfully with their customers. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you are hired in California, the compensation range for this position is between $115,000 and $130,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. This role has an application deadline of November 30th. We're looking for:** a Lifecycle and Email Marketing Manager to own and scale the customer and prospect lifecycle marketing engine at RingCentral. NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to Work as OneTM from any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral's open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.

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