Head Of Property Management Operations

Since 1986, Vintage Design has been a premier design and installation subcontractor for residential construction builders throughout California. Vintage Design was acquired by Artisan Design Group in 2019. Artisan Design Group (ADG), a Lowe’s company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. ADG delivers end-to-end design, procurement and installation services for flooring, cabinets, countertops and a growing portfolio of interior products.

Following its 2025 acquisition by Lowe’s Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources and brand strength of one of the most trusted names in home improvement. Together, they are expanding their capabilities in a highly fragmented market while remaining committed to craftsmanship, service and local expertise that make their teams valued partners nationwide.

The Operations Manager for the NorCal division has the ultimate accountability for implementation, operations, scheduling, warehouse, production and customer care departments including their workflow, compliance with process, and issue resolution. This role reports to the VP of Operations.

Oversee jobsite field management team, service technicians, employee and subcontract installers for all trades.

Partner with Director of Production for recruiting, training and maintaining a quality‑oriented dependable installer base to meet the growth goals for the Northern California division.

Oversee safety training and communications for all associates. Monitor subcontractors’ safety compliance. Ensure all reporting and safety required documents are kept up to date.

Lead point of contact liaison with the VP of Operations, Controller, and Human Resources for all issue and process gaps stemming from Sacramento region.

Conduct regular meetings/check‑ins with line‑level staff/department managers to ensure accurate assessment of workload, process compliance, and other needs.

Embody the “Shining the Wheel” process for the Sacramento Division, including teaching and growing the team members’ understanding and compliance to such.

Work with the VP of Operations and EVP of Sales to implement, execute and expand all Vintage Design trade‑based opportunities (Cabinets, Countertops, surrounds, flooring, window coverings, design center services).

Offer ideas and implementation strategies to save costs and increase margins. Work closely with the VP of Operations to forecast current and future volume.

Work closely with the Vintage Design customer service management team to implement best practice across all customer‑facing interactions.

Oversee warehouse optimization best‑practice process to best utilize resources for maximum warehouse operational efficiency including inventory control.

Oversee best‑practice production process flow from order creation through final quality walk.

Develop strategies and metrics to ensure customer expectations are met.

This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.

Oversee the Sacramento Operations and lead the team to delegate to line managers, provide guidance, training, and performance feedback to ensure high‑quality work and professional development.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Proficiency in use of Microsoft Office

At least 3 years of experience managing and leading a team

Strong organization and time management skills

Clean driving record with a valid CA driver's license and auto insurance.

Ability to sit at computer monitor for extended periods throughout the day.

to handle mail and documents; to see well enough to discern differences in quality of documents and files.

Occasional visits to active job sites may be required, therefore must be able to see well enough to discern differences in quality of installation and products.

Office environment

Construction sites

Health Insurance (Medical, Prescription, Dental, and Vision)

Life Insurance

Disability Insurance

Paid Holidays and Time Off

Monday through Friday, 7:00 AM to 4:00 PM. Full time, exempt.

Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances.

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