Emergency communications fire / dispatcher

Fire Dispatcher Opportunities in Bettendorf Fire Dispatchers help coordinate responses to fires, rescue incidents, hazardous conditions, and other emergencies handled by fire services. They receive incident information, alert appropriate resources, and maintain communication with responding crews.

This role requires organized information handling and clear radio communication. Dispatchers must keep incident details current while following established response plans and directions from authorized personnel.

Position Details Duty Location: {airport_name}, Bettendorf, IA

Employer: The hiring fire service or communications agency identified in the official vacancy

Pay: {salary_min}–{salary_max} per year

Schedule: {work_schedule}

Appointment Type: {appointment_type}

Who May Apply: {who_may_apply}

Application Deadline: {closing_date}

Fire communications operations may require staffing at all hours. Work schedules can include overnight assignments, weekends, holidays, overtime, and additional coverage during major incidents.

What You May Do Receive and document reports of fires, rescues, alarms, and hazardous conditions

Verify incident locations, access information, and reported risks

Alert stations and dispatch apparatus using approved response assignments

Monitor radio channels, unit availability, and incident status

Relay information about occupants, hazards, and changing conditions

Process requests for additional resources through established procedures

Coordinate mutual-aid communications when assigned

Record dispatch times, unit movements, and significant incident updates

Experience and Education Requirements A high school diploma or recognized equivalency credential is commonly required. Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication. Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

General Conditions of Employment Meet the hiring agency’s eligibility and minimum age requirements

Complete required background screening and employment assessments

Pass additional pre-employment evaluations when specified

Complete required fire dispatch training and supervised instruction

Maintain certifications and continuing education required for the assignment

Remain available for assigned shifts and emergency staffing requirements

Work Environment and Physical Requirements Fire Dispatchers usually work indoors at communications workstations with continuous headset, keyboard, and screen use. Major incidents may involve heavy radio traffic and prolonged concentration. The employer determines essential functions and applicable accommodation procedures.

Benefits Eligible employees may have access to insurance coverage, retirement programs, paid leave, employee-support services, and professional development. Overtime, shift premiums, and other benefits depend on the hiring agency and position classification.

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