Referral Coordinator - Healthcare

Referral Coordinator
This role will support one of our new clinics opening this fall (anticipated October 1, 2026). The expected start date for this position will fall between August 25 and September 8, 2026, allowing time for onboarding and hands-on training at our Hudson and Spring Hill clinics prior to opening. Additional details about the training timeline and expectations will be reviewed during the interview process.
As a Referral Coordinator, you keep patients moving through their care journey. You own the referral process end-to-end—making sure every referral is accurate, authorized, scheduled, and communicated clearly. You're the connector between patients, providers, and specialists, ensuring seniors get the care they need without delays or confusion.
Location: Brooksville clinic (some local travel may be required to help cover other centers).
Anticipated Clinic Opening: We are hiring ahead of go-live so our new teams are fully trained and ready to deliver exceptional care on day one.
Training & Onboarding: Training will occur at our Hudson and Spring Hill clinics prior to opening.
Office Hours: Monday–Friday, 8am–5pm
Own the referral, start to finish

Track approvals, denials, and next steps to keep care moving
Document thoroughly in the EMR and maintain clean, accurate patient files
Collaborate with clinical staff to keep care coordinated
Support front office and MA workflows when the clinic needs an extra hand
Contribute to care team discussions that strengthen patient outcomes
Identify workflow gaps and help refine referral processes
Maintain a patient-first mindset while upholding clinic standards
Embrace a team-first mindset by supporting clinical and front office operations while growing your skills along the way
3+ years as a referral coordinator or medical assistant, ideally in primary care

• 2+ years managing referrals from primary care to specialists
• The ability to multitask, prioritize, and stay organized in a fast-paced clinic
• Are a Certified Medical Assistant (CMA)

Have experience supporting both front office and clinical workflows
Are bilingual in English and Spanish
Proactively identify workflow gaps and help strengthen referral processes
Be part of a mission-driven team transforming primary care for seniors. That means your work directly contributes to quality care, patient satisfaction, and meaningful improvements in how healthcare is delivered.
We're building more than a company, we're building careers. 19-25 per hour, based on experience and qualifications

• Generous annual performance bonus
• Health, dental, and vision insurance
• At Greenbrook Medical, excellence shows up in the details. This resume template resource offers clean, professional layouts to help you get started:

You're also welcome to use AI tools to help refine your resume, improve clarity, and ensure your experience is represented professionally.
Application → Initial interview → Skills/experience interview → Clinic visit + short values interview → References
Equal Employment Opportunity and Commitment to Diversity
At Greenbrook Medical, we believe the only way we accomplish our mission is by building the best team in healthcare. We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. Greenbrook Medical will provide reasonable accommodations during the recruitment process.