Customer Service/Sales Processor

Job Title: Sales Coordinator
Reports to: Director of Sales
Salary Range: 50k-60k
Job Overview: The Sales Coordinator is responsible for ensuring the efficient execution of the sales process by providing administrative, operational, and customer support to the Sales organization. This role serves as the central point of coordination between Sales, Pre-Sales Engineering, Operations, Purchasing, Finance, Service, and customers to ensure opportunities progress efficiently from qualification through project handoff.
The Sales Coordinator owns many of the administrative and workflow functions that keep opportunities moving while ensuring data accuracy, process compliance, and exceptional customer service. This individual is responsible for maintaining CRM integrity, coordinating quote reviews and approvals, validating proposal documentation, processing customer purchase orders, supporting contract execution, and assisting with project transitions.
This position requires exceptional attention to detail, strong organizational skills, excellent communication abilities, and the capability to manage multiple priorities in a fast-paced environment.
Key Responsibilities Support the Sales Team throughout the entire sales lifecycle.
Coordinate activities between Sales, Pre-Sales, Operations, Purchasing, Finance, Service, and Project Management.
Maintain accurate sales records within the CRM.
Ensure opportunities progress through the required sales stages.
Monitor pipeline activity and identify stalled opportunities.
Assist Sales Representatives with administrative tasks allowing them to maximize customer-facing time.
Track critical milestones throughout the sales cycle.
Assist with opportunity forecasting updates.
Coordinate internal sales meetings as required.
Maintain departmental documentation and process standards.
Maintain complete accuracy of all customer records.
Audit CRM opportunities for required information.
Monitor data quality.
Maintain customer master records.
Ensure opportunity ownership is accurate.
Qualifications High school diploma or equivalent; bachelor's degree in business administration or related field preferred.
Proven experience in a sales support role or similar position.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal abilities.
Proficiency in Microsoft Office Suite and CRM software.
Physical Requirements Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Such requests should be made in writing to the position’s supervisor and/or Human Resources. All requests shall require review by the Human Resources department.
Ability to sit, stand, walk, bend, kneel, and reach throughout the workday.
Ability to work in office environment.
Ability to use computers, scanners, mobile devices, and other business technologies effectively.
Visual acuity sufficient to inspect materials, review documentation, and perform assigned work accurately.
Why ECC Health, Dental, and Vision Insurance
Paid Time Off and Paid Holidays
401(k) with Profit Sharing
Training and Development opportunities
Dynamic company culture
Merch stipend twice a year
Laptop/tech provided
Every Friday is payday!
Job Type: Full-time
Schedule 8-hour shift
7:30 am - 4:30 pm (1 hour lunch)
Day shift
Work Location: In person

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