Fulltime - HR Generalist

Location : Wilmington - Downtown Campus, NC
Job Type: Full Time Staff
Job Number: 26-00040
Division: Human Resources
Opening Date: 05/27/2026
Closing Date: 6/3/2026 11:59 PM Eastern

Position Description

DEFINITION:

The HR Generalist is a positive, collaborative and dynamic individual that is a part of a highly cross-functional HR team. The HR Generalist requires an individual to be self-directed and a proactive problem solver with highly developed analytical and critical thinking skills.
The HR Generalist provides subject matter expertise in: coaching, compliance, policy & procedure interpretation, communications, researching and compiling data/reports, and investigating personnel matters. In addition, this position maintains high standards for HR customer service and provides support for the accuracy and maintenance of data in various HR systems.
The HR Generalist is responsible for being knowledgeable in a variety of HR responsibilities. This would be including but not limited to, benefits administration, onboarding, offboarding, recruitment, compliance, reporting, training, policy and procedure interpretation, communications, researching and compiling data for various reports; providing support to the Director of Human Resources.

SUPERVISION RECEIVED AND EXERCISED:

Receives supervision from the Director of Human Resources.
Does not supervise employees
Duties & Responsibilities (Essential Functions)
ESSENTIAL AND OTHER IMPORTANT FUNCTION STATEMENTS :
Essential and other important responsibilities and duties may include, but are not limited to, the following:
Essential Functions:
This HR Generalist position may be assigned to the HR functional areas below and would be called upon for the associated essential functions:
Employee Relations & Performance Management
Provides Employee Relations support to management and employees.
Provides support for performance management, progressive discipline and off-boarding.
Conducts internal investigations and other employee-related issues.
Coaches managers through disciplinary processes and steps.
May assist in conducting non-renewal meetings with managers and employees (annually).
Able to work with highly sensitive and confidential information.
Training & Development
Administrator for LMS (Learning Management System) and collegewide professional development for staff and faculty.
Coordinates various training sessions, workshops and classes for employees, individually or in groups on the CFCC Professional Development page. Facilitates, and assesses customized, in house training programs working collaboratively with college departments to deliver innovative training programs that meet the College's needs on key HR compliance topics and/or supervisory areas as needed
Participates or facilitates training for supervisors regarding performance management, harassment or other HR trainings.
Identify areas where training may be needed for staff and faculty
Worker's Compensation
Serves as the Worker's Compensation Administrator for both State and County employees.
Assist employees with workplace injuries processes.
Ensure paperwork is accurate and appropriate steps are followed for workplace injuries or incidents.
Work with Worker's Compensation agency and assist adjuster as needed.
Benefits & Leave Administration
Cross-trained in benefits to act as a back-up to the Benefits Administrator in regards to benefit inquiries, retirement inquiries or leave administration (FMLA, STD & LTD) inquiries.
Assists with the Benefits Fair and annual Open Enrollment.
Acts as a back-up for leave for employees
Acts as a back-up "Health Benefit Representative" (HBR) for the NC State Health Plan.
Interpret policies and procedures.
Other Important Functions :
May assist with onboarding or offboarding.
Preparing and compiling a variety of technical/complex HR reports (i.e.: employees/benefits) as directed.
Complete mandated wage and benefits reports.
Compile annual state and federal reports including staff information, IPEDS, employee data, EEOC, and related informational HR ad hoc data reports.
Participate in Human Resources departmental strategic planning
Collaborate with other NC Community Colleges to learn best practices
Perform other related duties, responsibilities and special projects as assigned.
Maintain positive and collaborative working relationships with College administrators, faculty and staff.
Prepares HR Dashboard, including employee information monthly.
Edit approved changes in policies in Employee Handbook and submitting request to update online Handbook version.
May serve as backup to recruiting and applicant processing.
Assist with classification and compensation reviews
May serve as back-up for the timekeeping system administrator
Qualifications

EXPERIENCE AND TRAINING GUIDELINES:

Minimum Education/Training:
~ A Bachelor's degree required, preferably in Human Resources, Business Administration or related field with coursework focused in Human Resources.

Minimum Experience:
Two or more years of direct Human Resources experience.
Must also have a high level of proficiency in working with all Microsoft Office applications.
Excellent diplomacy skills and a high level of discretion.
Ability to effectively organize and handle multiple job duties in a fast-paced office environment.
Excellent written, verbal and interpersonal communication skills
Familiarity with HRIS platforms, preferably Colleague.
Preferred Education/Training, Experience, Skills:
Experience with Ellucian Colleague, Orbit, NeoGov, or TimeClock Plus.
Experience implementing and configuring HRIS systems, modules, or solutions.
NC Retirement System and State Health Plan knowledge and experience
HR experience within a Higher Education work environment
HR Certification (i.e. SHRM-CP or PHR certification)
Experience with Google applications: Google Docs, Google Slides and Google Sheets
Supplemental Information
Special Instructions to Applicants:

• This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.
• Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date. If highest level of education is High School diploma or equivalent, proof of completion is required.
• Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master's degree conferred by a regionally accredited college or university in the United States.
• To claim veterans' preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, to Human Resources during the application process. Human Resources will verify eligibility.

STATEMENT OF NON-DISCRIMINATION

Cape Fear Community College, its faculty and staff, and the Board of Trustees are fully committed to the principles and practice of equal employment and educational opportunities. The College does not discriminate against applicants, students, or employees in any programs and activities provided on the basis of race, color, national origin, sex (including pregnancy and sexual orientation), gender (including gender identity and status as a transgender or transsexual individual), disability, religion, age, genetic information, veteran status or any other protected status as required by Title IX of the Educational Amendments of 1972, Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964 and any other applicable statutes and CFCC policies.
State of NC benefits