Head of Programme Management

At Thoreau, we pride ourselves on providing exceptional client service and reliable HVAC solutions, especially when clients need us most. Join our team and be part of a fast-paced, responsive organization committed to operational excellence and customer satisfaction.Position Overview:Thoreau Facility Services is seeking a Programs Manager to lead execution across multiple client programs and construction projects. This role oversees project portfolios, ensuring timelines, scope, vendor coordination, and financial performance remain aligned across multiple initiatives.The Programs Manager plays a critical role in ensuring projects are delivered on time, within scope, and with strong margin discipline.Key ResponsibilitiesProgram ExecutionManage multiple active projects and rollout initiatives simultaneouslyMaintain milestone discipline across projects and stakeholdersIdentify risks and intervene early to maintain schedule integrityVendor & Client ManagementCoordinate vendors, subcontractors, and internal teamsLead program-level client communication and project updatesResolve project escalations and operational challengesDocumentation & ReportingMaintain project dashboards and reporting accuracyEnsure documentation and closeout requirements are metMonitor project progress and ensure billing readinessFinancial OversightMonitor project budgets and margin performanceIdentify cost risks and implement mitigation strategiesEnsure change orders are documented and approvedTeam LeadershipSupport and coach Programs CoordinatorsHelp standardize workflows and execution processesParticipate in project reviews and continuous improvement initiativesWhat We OfferCompetitive salaryFull Med/Dent/Vis/Life Insurance Packages, 401k matchPaid time offTuition ReimbursementFuture Educational Reimbursement OpportunitiesCareer growth into Programs DirectorOpportunity to lead national rollout and construction programsDynamic and growing organizationQualifications7+ years experience in construction, facilities, or project managementExperience managing multiple projects simultaneouslyStrong organizational and communication skillsExperience coordinating vendors and subcontractorsAbility to manage timelines, budgets, and project scopeConstruction or trades background preferred

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