Medical Receptionist (Physician Services

Medical Receptionist Opportunity

Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. ProHealth Physicians has an immediate opening for a friendly, patient-focused and detail-oriented Medical Receptionist to join our growing Family Medicine team. The position is full-time (40 hours/week) Monday - Friday, 7:00AM-6:30PM.

This position will support the care team and its patients by greeting and checking in patients, scheduling appointments, answering telephone inquiries, collecting payments and maintaining demographic information. Additionally, they will routinely use the electronic health record (EHR) according to ProHealth policies and standard workflows.

May be asked to float to local practices in the region for coverage depending on business need.

Schedule: Full time (40 hours) Monday-Friday. Will be required to work at 8 hour shift between 7:00AM-6:30PM. Will be expected to close 1 night per week. May have to work rotational Saturdays 1x per quarter 8:30-1:30PM.

Answer incoming calls and use EHR to document details of patient inquiries

Conduct outreach to patients requiring appointments or service follow-up

Manage administrative in-basket pools and work queues

Scan documents into the EHR per standard protocols

Balance payments and prepare deposits

Protect patients' rights by maintaining confidentiality of medical, personal and financial information

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

High School Diploma/GED (or higher)

• 1+ years of receptionist or customer service experience
• Intermediate level of computer proficiency in Microsoft Office

Experience working in a primary care setting

Experience working with EPIC

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace.