Head of Market Management

The Market Manager is responsible for building and owning FireRock's presence within an assigned territory. This role focuses on proactive market development with the architects, designers, builders, and distributors who shape luxury custom homes, while managing opportunities from early engagement through order fulfillment.

The position is field-based and requires regular time in market, strong pipeline discipline, and close coordination with internal teams.

Market Planning & Territory Strategy

Develop a deep understanding of each market — the leading builders, design professionals, installers, and distribution partners

Spend consistent, meaningful time in market building relationships across the specifier, builder, installer, and distributor network

Drive early project engagement to influence specifications

Lead Generation & Opportunity Management

Own and manage sales opportunities from early engagement through close

Partner with distributors to serve customers in distributor-supported markets

Maintain direct involvement with the customer throughout the sales process

Pipeline Visibility & CRM Discipline

Maintain accurate, current CRM records for all accounts and opportunities following FireRock Salesforce usage guidelines

Keep pipeline stages, timing, and probabilities realistic

Provide visibility into upcoming demand to support production planning

Coordinate with shipping and operations to align deliveries and resolve issues

Serve as a point of continuity between customers and internal teams

Share relevant feedback on customer needs, pricing pressure, and competitors