Technology Technical Communicator

Beacon Technologies is seeking a Technical Writer for our client partner. The Technical Writer is responsible for planning, writing, editing, and maintaining clear, accurate, and user-focused documentation for technical and non-technical audiences. This role partners with product, engineering, operations, and support teams to translate complex concepts into concise documentation that improves usability, adoption, and operational excellence.

Produce and maintain high-quality technical documentation (e.g., user guides, online help, release notes, API documentation, SOPs, FAQs, knowledge base articles).

Gather requirements and source information by partnering with SMEs (engineering, product, security, operations, support) through interviews, document reviews, and tool walkthroughs.

Translate complex technical workflows into step-by-step instructions, diagrams, and reference content appropriate for target audiences.

Edit and revise content for clarity, accuracy, accessibility, readability, and brand/style compliance.

Manage documentation versioning, publishing, and lifecycle maintenance; retire outdated content and ensure timely updates aligned to releases.

Create information architecture plans (navigation, taxonomy, metadata/tagging) to improve content discoverability.

communicate milestones and risks to stakeholders.

content audits, analytics, user feedback loops).

Support tickets and repetitive questions decrease due to improved self-service content.

Categorizing Content

Proofreading

Content Creation / Writing

Content Curation

Content Creation & Copywriting

Technical Report Writing

It is the policy of Beacon Technologies, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, ethnicity, ancestry, disability, medical condition, military and veteran status, or any other characteristic protected by law.