CASINO BARBACK-Part Time

Introduction

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

Providing fast, friendly, professional service to casino guests, beverage servers and bartenders

Monitoring guest consumption of alcohol and intervenes as needed according to guidelines

Serving as ambassador of goodwill while working and at customer and public relations functions

Promoting events and programs

Providing personalized service and uses guest name

Resolving service problems according to guidelines

Working well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors

Maintaining par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance with procedure

Placing liquors, fruits, glassware, linen, silverware, paper supplies and sundries in their designated places following established storage guidelines and safety procedures

Replacing empty draught beer kegs as may be required

Slicing and pitting fruit, and fills ice bins with crushed or cubed ice from designated ice machines

Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures

Removing and properly disposes of all debris accumulated at the bar in accordance with department procedures

Wiping counter areas, sinks and floors as required to maintain a clean and safe work station

Maintaining cleanliness of designated areas as directed in accordance with established health and safety standards

This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming Mahoning Valley reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members.

Requirements

Must be 21 years of age

High school diploma or equivalent

Read, write legibly, understand and speak English

Excellent customer service/communication skills

Available to work required schedule which may include nights, weekends, holidays and overtime as needed

Must meet professional appearance standards as prescribed by company policy.

Must be able to respond to visual and oral cues

Able to work in constricting areas

Able to tolerate noise and bright lights

Able to work at a fast pace in often crowded/noisy environment

Physically mobile with reasonable accommodations including ability to push, pull, carry and lift over a 100 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

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