Sales Head of Department

Department Coordinator

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.

Louis™, a DH Pace Company, is seeking to hire a Department Coordinator who will effectively coordinate field employees in St. This individual will ensure that our services will meet or exceed the customer's satisfaction. Scheduling technicians to customer job sites and collecting, finalizing and submitting job details for processing

Ensuring customer COD payments are collected prior to job completion

Continually ensure technicians' schedules are cleared of completed job tickets and that open job tickets are in correct technicians' schedules for materials ordered, billing and voided tickets

Run, review and manage department reports to ensure the department is meeting customer expectations and commitments

Assist with billing paperwork and meeting customer billing document requirements

Assist field techs with technical/mechanical troubleshooting/problem solving

Provide accurate work orders and picking lists to the warehouse for inventory pulling

Experience using Microsoft Office Suite

Experience in a dispatch or other high volume administration field is a plus

Must have excellent communication skills and focused on customer service

Comprehensive medical, dental, and vision coverage — available your first full month

• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Please, no phone calls or emails.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, state, or local law.