Head of Operations Management (m/w/d)

Operations Manager Job Details:

The Event Manager is responsible for planning, coordinating, staffing, and executing all cleaning operations surrounding special events. This role ensures all post-event areas are reset to venue standards within strict timelines while maintaining safety, quality, and customer satisfaction.

The ideal candidate thrives in fast-paced environments, can manage large teams, and understands the balance between service quality, labor budgets, and operational logistics.

Event Planning & Scheduling

Collaborate with venue management on event calendars, scopes, priorities, and turnaround requirements.

Build staffing plans and shift schedules based on projected cleaning needs, square footage, attendee count, and service standards.

On-Site Leadership & Execution

Supervise on-site cleaning teams during post-event operations.

Monitor work quality, safety compliance, and overall service performance.

Workforce Management

Conduct team briefings to review expectations, equipment, and safety procedures.

Interview and train employees on proper cleaning standards, equipment use, and venue-specific protocols.

Equipment & Supply Coordination

Ensure proper staging and deployment of cleaning equipment (scrubbers, Kaivac units, extractors, wet/dry vacs, etc.).

Manage inventory, chemicals, PPE, and consumables required for event turnaround.

2–5+ years of experience in operations, venue management, janitorial services, or related leadership roles.

• Demonstrated ability to manage diverse teams in fast-paced, time-sensitive environments.
• Ability to work irregular hours, including evenings, weekends, and holidays based on event schedules. Bilingual (English/Spanish) a plus but not required.
• Paid time off and holiday pay