Night-time Call Taker
Regional 911 Intake Solutions
911 Call Taker Opportunities in Livermore
911 Call Takers are often the first people to speak with someone reporting an emergency. They ask focused questions, confirm where help is needed, and document information for the personnel responsible for coordinating the response.
Application Deadline: {closing_date}
Depending on staffing needs, employees may work rotating shifts, nights, weekends, holidays, and overtime.
Answer incoming emergency calls and assigned nonemergency lines
Enter accurate details into call-processing or dispatch software
Help distressed callers focus on essential questions and instructions
Use approved language-access and accessibility resources when needed
Provide authorized pre-arrival instructions only within training and certification
Employers commonly require a high school diploma or recognized equivalent. Previous customer service, telephone support, or public safety experience may be helpful, although some vacancies accept applicants without dispatch experience.
Successful candidates need strong listening comprehension, accurate typing, clear verbal communication, and the ability to follow structured procedures. Successfully complete call-taking training and performance evaluations
Protect caller privacy and confidential incident information
Call Takers spend substantial time using telephone headsets, keyboards, and computer displays. Benefits for eligible employees may include health insurance, retirement contributions, paid leave, employee-assistance programs, and continuing training. Verify qualifications, assessments, documents, compensation, and the deadline before applying through the employer’s official system.
Prepare for the 911 Call Taker Hiring Process
Our independent preparation program helps candidates practice relevant employment skills and understand common recruitment stages. Call-taker hiring-process guidance
Listening comprehension and accurate data-entry practice
Resume and application support
Customer communication and interview preparation
Job-search tools and candidate support
Start preparing for 911 Call Taker opportunities in Livermore.
$69k
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