Cleaner, Housekeeping Services

The Heavy Cleaner will be responsible for the cleanliness of all public areas and non-public areas according to casino standards. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.

Maintain the cleanliness of the casino, hotel lobby, spa/salon, back of house and restaurants. Duties include the operation of cleaning machines such as buffers, burnishers, carpet cleaning machines, escalator cleaning machines and other miscellaneous cleaning equipment to ensure consistent cleanliness. Must have basic knowledge of and work with various cleaning chemicals.Assist in other projects, as directed. As needed, heavy cleaners will be required to complete light cleaning tasks such as restroom and floor attendants.Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.Provide exceptional 4 Diamond customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.Must complete all required SGC Training programs within nine (9) months from commencement of employment.Must be 18 years of age or older upon employment.High school diploma or its equivalency preferred.Previous customer service experience preferred.Must be familiar with proper use of all cleaning equipment and chemicals. Knowledge in the operation of cleaning machines such as buffers, burnishers, carpet cleaning machines, escalator cleaning machines and other miscellaneous cleaning equipment.Previous housekeeping experiences a plus.

Language Skills and Reasoning Ability:1. Ability to write routine correspondence and to speak effectively to the public, employees and customers.Must have the ability to deal effectively and interact well with the customers and employees.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. When on the casino floor, the noise levels increase to loud. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.

Our dedication to this mission is reflected in our BEST Service Standards!We believe by prioritizing the well-being of our team members and guests, we will exceed expectations as long as every team member uses their voice that brings out the best in Seneca Gaming Corporation. If you're passionate about delivering exceptional service and being part of a dynamic and supportive team, we invite you to apply and join us in making Seneca Gaming the best place to work and play.Thank you for considering Seneca Gaming Corporation. We look forward to receiving your application and learning more about how you can contribute to our outstanding team.You can also create a Candidate Home Account and set up Job Alerts to notify you when specific jobs are posted.