Advocate, Student

Responsible for completing the patient registration process for dental services by collecting demographic information, determining appropriate fees and collection of payment. Function as liaison between dental students and patients.

POSITION QUALIFICATION REQUIREMENTS Education: High School graduate or equivalent.

Two (2) years' experience in a healthcare setting or related field; dental experience strongly preferred

Two (2) years' experience in customer service.

Good computer skills including the use of word processing and e-mail software.

Knowledge of Third-Party Reimbursement required.

Ability to accurately register and interview clients.

Ability to read and interpret materials.

be detail oriented, and flexible.

Good oral and written communication, customer service, organizational and mathematical skills.

Capable of preparing daily bank deposits.

License(s)/Certification(s) Required: CPR Certification FUNCTIONS OF THE JOB Essential Functions Interview patients to document necessary demographic information

Review appreciates policies and regulations such as HIPAA with the patients

Verify and document third party coverage; Prepare daily deposits and reconcile tally sheets.

Review patient's check-out documents and schedule follow-up appointments.

Act as a liaison between the dental students and their family of patient: contacting patients for additional appointments, etc.

Handles incoming patient calls for dental students, specialists, other dental providers.

Phone tasks must be completed daily.

Marginal Functions Assist with educating staff regarding the handling of HIPAA patient complaints.

Assist with training of new employees.