FULL-TIME ADMINISTRATIVE PROFESSIONAL

About Middle Peninsula Northern Neck Behavioral Health (MPNN BH)

ONE INDIVIDUAL… ONE FAMILY… ONE COMMUNITY AT A TIME”

Our organization provides services designed to help members of our community achieve their individual goals. The position of ECC SUD Administrative Assistant is responsible for:

Provides administrative support to the entire SUD Team, with intensive support to the Team Leader and Department Director

Schedules appointments for SUD staff related to Grant tracking survey; Utilizes a multi-line phone system to answer incoming SUD calls in a prompt, helpful, and professional manner; appropriately directs calls and uses paging system to meet urgent needs; Maintains consumer records and follows established guidelines for: filing and retrieving documents, transferring medical records within the MPNN BH, thinning/archiving records, replacing records jackets, ensuring current documents are stocked and available for staff utilization, and protecting the confidentiality/security of consumer records.

Assists staff in problem solving issues with office equipment, including computers, software, printers, etc.

Reviews Grant expenditures for accuracy and conformance with established guidelines/standards (a high degree of accuracy and attention to detail is required); Serves as the program's liaison by partnering with other departments and outside vendors to (a) provide program-related information/reports, (b) keep equipment functional and available, and (c) resolve issues that may impact program performance, e.g. city vehicles, maintenance, cell phones, vendor tax documentation, etc. Undertakes responsibility for special projects and assists with organizing team events.

Track clients by grant to include demographic information (sex, DOC, county of residence, etc.) Keep running tab of total funds in grants to insure funds are not overspent.

Schedule GPRA surveys, track GPRA follow up dates, while keeping clinicians updated of need

Completion of 4 quarterly and one annual survey reports for Virginia SOR

Ensure appropriateness of funding by ensuring clients selected meet grant criteria for funding.

Participation in education of partner agencies and referrals regarding grant availability and the referral process as well as treatment updates as appropriate.

Assist with various projects such as updating intranet forms, Same Day Access info

Coordination of training events including location of venue, arrangement of A/V equip and support, food, set up, preparation of CEUs and certificates of attendance.

Maintains adherence to MPNN BH commitment to diversity, cultural competency and inclusivity by 1) ensuring positive and effective interaction with others who may possess diverse ethnic backgrounds, religious views, cultural backgrounds, life-styles and sexual orientations and for treating each individual with respect and dignity, 2) embracing diversity of culture exhibiting a non-judgmental acceptance of others: encouraging individuals to share gifts and strengths that come from human diversity, and 3) recognizing and finding appropriate ways to call attention to injustices about any practice within the agency that is dehumanizing, demoralizing or degrading to individuals.

Graduation from high school or equivalent (GED) or supplemented by courses in business administration or related field and at least three years of experience in office administration.

Comprehensive benefits package including health, dental, and vision insurance (TLC Anthem BCBS)

Generous paid time off and holiday pay (12+ paid holidays, PTO accrued monthly)

Retirement plan through Virginia Retirement System (VRS)

Work site qualified under NHSC, click the link to check eligibility for loan forgiveness

Benefits listed are for full-time qualifying employees.