Human Resources Generalist, Payroll and Recruitment

Chewy is looking for a HR Specialist to join our HR Shared Services team! In this role, you will be responsible for data entry into our Human Capital Management (HCM) system, maintaining the integrity of the data, and supporting critical HR processes such as pay changes, promotions, hires, terminations, and transfers. You will partner directly with HRBPs and Managers to ensure pay details and timesheets are correctly entered in HR systems and accurately paid. Support weekly (hourly) and bi-weekly (salaried) payroll for over 18,000 Team Members across multiple sites using Workday and UKG Timesheet software
Audit, enter, and update payroll records including terminations, job changes, benefit deductions, compensation, department transfers, and more
Maintain confidentiality and protect payroll information and team member data
Collaborate with external vendors, such as Experian, to support unemployment claims, WOTC, and verifications
Collect and submit documentation for legal requests, including payroll data and HR records
Develop, update, and maintain Standard Operating Procedures (SOPs), job aids, and other reference materials to optimize HR operations
Complete Personnel File request, Medical Support Notices, and HIPPA Reporting
Resolve cases through ServiceNow, our case management system
High School Diploma or GED required; Bachelor's degree or equivalent experience preferred

• 2+ years of payroll/benefits experience, ideally handling payroll for 500+ hourly employees
• Proficiency in Microsoft Office, especially Excel
• Proven customer service orientation, with professional interaction across all organizational levels
• Self-motivated, flexible, and committed to ethical conduct and confidentiality

Bonus Qualifications:
Experience with Workday, UKG Pro WFM for Time & Attendance, or ServiceNow
Familiarity with federal, state, and local labor laws and tax regulations

#All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact View email address on click.appcast.io access Chewy's California CPRA Job Applicant Privacy Policy, please click here.