E-Commerce Sales - eCommerce Salesperson

Jewelry Sorter for E-commerceMain Plant - San Jose, CA 95112OverviewSalary Range $19.45 Hourly Position Type Full Time Job Shift Day Category RetailDescriptionFounded in Santa Clara County in 1928, Goodwill of Silicon is dedicated to improving employment opportunities, increasing standards of living, providing economic independence, and restoring our clients' sense of self-worth. We achieve this through workforce creation, vocational training, and environmental stewardship. With 18 retail stores, an online store, an extensive reuse/recycling operation, and our Contract Services division, we help individuals overcome barriers to employment, build sustainable lives and communities.Job ResponsibilitiesThe E-Commerce Associate - 2 position is a mid level role performing a variety of duties to achieve our common goal of selling donated items online for our retail store teams. This position is a prerequisite for promotion to E-Commerce Associate - 3.Major Responsibilities Production:Perform all functions and duties of the E-Commerce Associate 1 as needed.Train new employees with E-Commerce Associate - 1 skills as directed.Take photos of products for sale online within one major category segment; i.e jewelry, goods, etcExpedite Book/Media inventory to the scannersOperate equipment including pallet jack and box dumper, aka"Tiny the tipper"Receive e-carts from retail stores and process according to SOP'sSort Jewelry from retail stores according to SOPStock and Pull items listed online in our Warehouse according to SOPShip and Package orders as assignedTicket Books/Media According to SOPMajor responsibilities Marketing & Sales:Perform all functions and duties of the E-Commerce Associate 1 as needed.Advanced data entryCustomer serviceMajor responsibilities Distribution:Perform all functions and duties of the E-Commerce Associate 1 as needed.Packing of E-Goods items including large, breakable and/or complex itemsGeneral responsibilities:Adhere to all agency policies and procedures.write and speak in English. Spanish is a plus.Ability to type in English fast enough to meet production goals.Equipment UsedComputer PC/Tablet, Rolling containers, watermelon boxes, barrels, plastic totes, hand truck, furniture dolly, etc.Aptitudes/skills/temperamentAbility to coordinate hand-eye-foot movement to safely maneuver/handle equipment and lift/stack donations.Ability to understand English, accept directions and follow procedures.Ability to examine items and visually differentiate between them based on quality standards.to comprehend English language; construct whole sentences and paragraphs that present information clearly, proofread and correct spelling and grammatical errorsThe ability to enter data efficiently and accurately and proper handling of confidential informationBeing willing to accept responsibility for the direction, control or planning of an activityBeing able to deal with people beyond giving and receiving instructionsBeing able to keep calm and collected in unusual or dangerous situations and to work under adverse conditions if necessaryBeing respectful of and conform with set limits, tolerances and standardsWorking ConditionsThe job is performed both indoors in a climatically controlled setting and outdoors independently and in cooperation with co-workers.Work is performed in a large enclosed warehouse area on an even concrete floor surface.The noise volume is moderately high throughout the day depending on the amount of activity, equipment in operation, radio operation and television testing.Material handling equipment (forklift, hand truck, moveable containers/racks) may be operated in or near work areas.Emotional EffortModerate: The job is routine with occasional periods of high activity/demand requiring little or no overtime to complete the work. Heavy items will be moved either with assistance from another person or by using appropriate material handling equipment.Must be able to lift up to 30lbs throughout the workday.Pay Range$19.45 hourlyGoodwill of Silicon Valley is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law